Matt Shore

Experience

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  Solomon Porceline

  May 2004 - Jul 2006

  Admin Assistant

  Provide general administrative and clerical support including mailing, scanning, faxing and copying to managementMaintain electronic and hard copy filing systemOpen, sort and distribute incoming correspondencePerform data entry and scan documentsManage calendar for Managing DirectorAssist in resolving any administrative problemsRun company’s errands to post office and office supply storeAnswer calls from customers regarding their inquiriesPrepare and modify documents including correspondence, reports, drafts, memos and emailsSchedule and coordinate meetings, appointments and travel arrangements for ManagersMaintain office supplies for department Show less

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  Pars Tolid MFG

  Jul 2006 - Dec 2008

  Commercial Account Manager Assitant

  Sourcing new suppliers of chemical raw materials chiefly for plastic industry and making connection with themChecking legal and financial barriers regarding importing business samples into Iran and Discovering areas that are not in-keeping with regulation practicesRequesting for samples and distributing the samples into Iran’s market and following up the results of themNegotiating with both suppliers and consumers in terms of price and terms of the deals Resolving contractual and commercial problemsOffering direction and instructionRisk assessmentEnsuring that all stakeholders understand and adhere to contractual obligationsEnsuring that the financial aspects and impact of a contract are clear to all partiesOverseeing financial KPIsDeveloped brand strategy and statistics systems.Strategic Consulting, including business plan & sales strategy development. Show less

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  Minda Kutah Bhd

  Feb 2009 - Dec 2011

  Regional Account Manager

  Sourcing new suppliers and products and purchasing commodity products chiefly for Persian clients. Keeping the sales department updated about the current market and products’ condition including the price, their stock condition, the market trend.Directing and controlling the commercial operation by:• Managing and controlling the requests from overseas customers• Negotiating and preparing the contracts with local or overseas suppliers based on the received customer requestsCheck and control the received (from customer) or opened (by our company) Letter of credits to be according to UCP600 and their acceptability by negotiating banks Controlling the procedure throughout the transaction with a problem solving attitudeMy responsibilities required daily communication with customers, suppliers, shipping liners/agents and banks to boost the transaction efficiency. Show less

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  Goldfield Supermarket

  Sept 2011 - Jul 2014

  Customer Service Officer

  Answering customer inquiries or passing them on to another departmentGiving information and helping to solve problemsSelling products or taking ordersHandling complaints and passing them on to a manager if requiredTaking payment for goods or servicesGiving refunds

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  Carpet RnR International - Asutralian Branch

  Aug 2014 - Jul 2016

  Business Development Manager

  Acts as the Marketing and Sales representative along with being business development manager Build and maintain strong, long-lasting customer relationshipsOperate as the lead point of contact for any and all matters specific to the business clientsDevelop a trusted advisor relationship with key accounts, customers, and suppliersEnsure the timely and successful delivery of our solutions according to customer needs and objectivesCoordinates and directs employeesMaintains an effective and cost-efficient Marketing systemIdentify and grow opportunities within Australia Maintains full awareness of the complete financial, statistical, and accounting records of the companySets the company culture and values and maintains team morale.Preparing Scouting report for the board members of the company in The USA Show less

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  Elegant ENDS

  Sept 2016 - now

  Responsibilities: ● Operational Leadership: Oversee all aspects of production, logistics, and supply chain management to ensure seamless operations and efficiency. ● Strategic Business Growth: Develop and execute growth strategies, increasing market share and improving revenue streams. ● Supply Chain & Vendor Management: Establish and maintain strong relationships with suppliers, negotiating cost-effective contracts. ● Financial & Budget Management: Oversee financial performance, optimize operational costs, and drive profitability. ● Customer & Stakeholder Relations: Serve as the primary point of contact for key clients, suppliers, and stakeholders. ● Logistics & Distribution Management: Collaborated with leading local and national logistics providers to ensure fast, secure, and reliable shipment of goods while supporting smooth distribution, operational efficiency, and customer satisfaction. Achievements: ● Redesigned and optimized the ordering system, improving response times and client communication, leading to a 15% increase in order placements. ● Streamlined stocktaking with a spreadsheet-based process for real-time tracking of component quantities, ensuring optimal stock levels and preventing order delays. ● Reduced operational costs by 15% through improved resource allocation, streamlined procurement, and outsourcing non-profitable manufacturing stages. Show less Responsibilities: • Oversee daily production operations to ensure smooth workflow, timely production, and adherence to quality standards. • Implement and enforce WHS protocols and procedures, ensuring a safe working environment and compliance with regulations. • Develop and manage production schedules, ensuring deadlines and production quotas are met. Achievements: • Implemented Microsoft 365 to automate production line and order management, significantly minimizing manual errors and improving operational precision. • Optimized production procedures and enhanced workflow efficiency by implementing industry best practices, resulting in a 15% improvement in throughput and reduced bottlenecks. • Implemented a step-wise quality control framework ensuring each production stage begins with inspection of the previous step, significantly reducing errors, rework, and quality issues in custom, handcrafted manufacturing. • Achieved zero workplace accidents by ensuring strict adherence to safety protocols and regulations, providing necessary PPE to all staff, and implementing comprehensive training programs. Show less

  • General Manager

    Mar 2019 - now

  • Production Manager

    Sept 2016 - Mar 2019