Lindsay Garrison, MBA, PMP, CSM

Experience

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  Manna Project International

  May 2016 - Jul 2016

  Nutrition Specialist Intern

  Designed and instructed nutrition and cooking lessons for adults and children, with an emphasis on creating healthy meals to manage Type II DiabetesPlanned and taught English classes at ESPE, the local university in Los Chillos Valley

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  Adventure Experiences Inc

  May 2017 - Aug 2018

  Wilderness Guide + Learning Facilitator
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  Athleta

  Nov 2017 - Jun 2019

  Community Coordinator Associate
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  Profile by Sanford

  Nov 2017 - Jun 2021

  - Hired and trained health coaching team with an emphasis on continuing coach development and premier customer service- Optimized daily HR functions including employee relations, payroll, benefit enrollment, and performance management- Led end-to-end project management lifecycle of establishing a Franchise from preliminary stages to $40,000 monthly recurring revenue Provide one-on-one nutrition, activity, and lifestyle coaching to reach client's unique health goals with an emphasis on behavioral change for long-term success.

  • Operations Manager

    Jul 2019 - Jun 2021

  • Certified Health Coach

    Nov 2017 - Jun 2021
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  Calibrate

  Jun 2021 - Jul 2022

  Coach Manager

  - Led a team of 9 remote health coaches and facilitated training, performance management, and continuous professional development - Played a critical role in reimagining Manager and Coach Onboarding Training alongside HR and IT leadership- Analyzed and reported performance metrics of 920 customer accounts to exceed the company OKR of a 90% customer success rate - Led end-to-end project management lifecycle for creating standard operating procedures and employee handbook

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  Vail Resorts

  Sept 2022 - now

  - Lead end-to-end project management lifecycle for a company-wide business process outsourcing initiative to transition roles to a Global Shared Services.- Lead end-to-end project management lifecycle for implementing AI technology into our SAP application tracking system to reduce time to hire and scale current TA processes through automation.- Collaborate closely with HR leadership, IT and HRT partners, Legal, and Compliance tooptimize operational processes and systems, ensuring alignment with corporate strategyand growth objectives.- Manage multiple internal and external stakeholders, ensuring objective prioritization,effective resource management, and successful User Acceptance Testing execution.- Create and utilize project management tools leveraging SmartSheets, ServiceNow, and Miro to organize work across the entire HR portfolio. Show less - Led end-to-end project management lifecycle for key HR initiatives, significantly reducing escalation case instances by 47% through strategic improvements. - Collaborated closely with HR leadership and IT partners to optimize operational processes and systems, ensuring alignment with corporate strategy and growth objectives. - Managed multiple stakeholder levels, ensuring continuous prioritization, effective resource management, and successful project execution within the HR portfolio. - Create knowledge based articles and proper communication feedback loops to facilitate the change management process and create buy-in- Demonstrated a commitment to enhancing the Vail Resorts employee experience through leadership in project delivery and process innovation. Show less - Played a critical role in reimagining operational processes with Talent Supply, leading to a staffing success rate of 100% enterprise-wide through effective project execution. - Reduced HR seasonal headcount spend by 36% by managing a project to effective utilize an international third party vendor, Qualfon- Fostered a survive-minded team environment to ensure quick delivery and quality service to multiple internal and external stakeholders- Implemented new texting communication platform to increase Talent Acquisition response rate by 43% and reduced time to resolution for external candidates from 5 to 1 business days Show less

  • HR Project Manager, HR Planning and Strategy

    May 2024 - now

  • HR Service Delivery, Projects and Escalations Supervisor

    Jul 2023 - May 2024

  • Talent Acquisition Shared Services Supervisor

    Sept 2022 - Aug 2023