Deep Enrich
Donna Lai
Trainee
80 followers
Singapore
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About me
Duty Manager at Paradox Singapore Merchant Court
Education
UCSI
2010 - 2013Bachelor of Arts (B.A.) In Hospitality Management Hospitality Administration/Management
Experience
Niseko Central
Jun 2013 - Nov 2013Trainee
Marina Mandarin Singapore
Jan 2014 - Jul 2016Guest Service Agent%20Pte%20Ltd.webp)
Far East Hospitality Management (S) Pte Ltd
Jul 2016 - Apr 2024Assistant Manager
Mar 2023 - Apr 2024Senior Guest Services Executive
Mar 2020 - Mar 2023Guest Services Executive
Jan 2019 - Mar 2020Guest Service Executive
Jul 2016 - Jan 2019
Paradox Singapore Merchant Court
May 2024 - nowAssistant Manager
Licenses & Certifications
- View certificate
Creating Positive Conversations with Challenging Customers
LinkedInJun 2020
- View certificate
Innovative Customer Service Techniques
LinkedInJun 2020
Honors & Awards
- Awarded to Donna LaiExcellent Services Award 2015, Silver Award Singapore Hotel Association
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