Paula Naiga

Experience

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  Comtel Integrators Africa

  Jan 2011 - Jul 2011

  Intern

  -Designed and Set up LANS-Designed ip adresses schemes for switched and routers on the internal network.-Maintaned and troubleshot created LANS-Configured routers and switches on the LANs

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  Nokia

  Jul 2011 - Apr 2015

  -Maintained and aided in the troubleshooting processes of faulty Microwave links and client services.-Monitored the Microwave network for capacity overloads and aided in link balancing and optimisation.-Carried out fault ticketing with back office for accurate and timely fault resolutions-Carried out E1 and ethernet routing and quality monitoring of created services.-Assisted in restoration ofr 2G, 3G and corporate client services routed through the microwave network-Implemented network elements on the Network Management System-Prepared technical documentation for microwave network performance Show less -Monitored the GSM, UTRAN and Core networks of Orange Uganda.-Carried out daily fault identification of equipment and ensured timely reporting for fault resolution.-Corrected faults on the network by resetting and re initialising equipment.-Managed transmission equipment ( both microwave and Packet Transport Network (PTN)platforms by identifying and reporting transmission faults.-Monitored and maintained the Core network by ensuring that Interconnects between the orange network and the other are working as planned. Show less

  • Transmission Engineer

    Mar 2012 - Apr 2015

  • NOC Engineer

    Jul 2011 - Aug 2012
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  Africell Uganda

  Mar 2015 - Oct 2021

  Senior Transmission Engineer

  -Leading teams of engineers in projects to upgrade Backbone links of the network by designing and planning frequencies, type of equipment to use and setting timelines in which to complete the project.-Setting up and configuring microwave (AWY, MPR, MPT, MXC) links, (frequencies, modulations, capacity configuration and remote aid in the realignment process to obtain a good receive level) for full link functionality.-Creating services based on specifications like Quality of service, VLANs and routing information-Ensuring that all problem tickets are manage within KPI-Creating planned outages for works like upgrades to improve network perfomance-Offering guidance to field engineers for quick service restoration-Carrying out server backup operations for redundancy and security purposes-Providing training material and sessions to new team members Show less

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  Blue Crane communications (U) Ltd

  Nov 2021 - now

  In charge of a department that is comprised of skilled project managers and project engineers.Main roles;-Collaborate with stakeholders to innovate new products or evolve existing products.-Collaborate with stakeholders to resolve issues encountered during project implementation.-Develop frameworks and processes for identifying resource needs and assigning resources.- Direct appropriate resources and methodologies to various projects.- Direct new lines of revenue for the organization.- Drive the resolution of project staffing issues.- Facilitate hiring decisions for the organization.-Achieve agreement among stakeholders on the project's goals, objectives, and deliverables- Lead change management initiatives.- Lead project presentations to internal and external stakeholders.- Oversee changes in project scope, issues and risks that affect the project.- Partner with stakeholders on creation of project plans and critical paths.- Provide guidance on issues related to product design, development, and deployment for product portfolios.- Provide overall direction for multiple projects with different timelines. Show less -In charge of fiber network planning and expansion for the company-Initiate and manage communication channels amongst all the stakeholders responsible for the fiber layout process-Constant customer interactions to obtain their network requirements -Plan and organize monetary funds for equipment purchase-Planning for the expansion of the company's microwave network -Organize the team to carry out site installation and client integration on the network-Follow up on documentation of the works done by the field team resources.-Plan network redundancy implementation -Participation in customer review meetings about network performance and make alterations accordingly-Troubleshooting and offering quick solutions for network faults Show less

  • Head of Projects

    Jan 2024 - now

  • Projects and planning manager

    Nov 2021 - Dec 2023