Syed Taizeem Ahmad Hamdani

Experience

• 

  J&K PWD (R&B)

  Sept 2020 - Oct 2020

  Civil Engineering Intern
• 

  J&K Lakes and Waterways Development Authority

  Nov 2020 - Dec 2020

  Civil Engineering Intern
• 

  KnowMerit

  Apr 2023 - Jun 2023

  Pre Sales Executive

  Booked demo classes for potential customers in the US and Canada to showcase our live 1-1 classes in Maths and CodingExplained the benefits of our services to potential customers and addressed their queries and concerns.Maintained accurate records of customer interactions and sales activities in our CRM system

• 

  BlueRose Publishers Pvt. Ltd.

  May 2023 - Jul 2023

  Business Development Trainee

  Successfully persuaded authors to choose our publishing packages.Managed 15-20 inbound calls daily, providing prompt and effective customer support.Communicated value propositions effectively and tailored solutions to meet individual client needs.Utilized CRM to track sales progress.Collaborated with cross-functional teams to ensure seamless customer onboarding.

• 

  Revolut

  Feb 2024 - now

  Analyst - ID&V

  Check and validate customer-provided documents for authenticity and accuracy.Perform enhanced due diligence (EDD) for high-risk customers or flagged transactions.Ensure that all submitted selfies comply with the required standards to verify identity.Efficiently manage a pipeline of KYC cases, ensuring timely resolution and compliance with service-level agreements (SLAs).Share best practices, tips, and industry knowledge with teammates to improve overall productivity and quality of KYC processing. Show less