Manish Unnithan

Experience

• 

  Cameron

  Sept 2008 - Jan 2012

  Service Engineer

  - Conducted mechanical installation and pre-commissioning tests on TTS drilling machines onboard jack-up rigs- Performed commissioning duties onboard 9 jack-up rigs and a drillship- Responsible for troubleshooting, overhauling and running various drill floor equipment including Drawworks, Topdrive, Hydraulic Catheads and Iron Roughneck- Represented TTS Sense Singapore to run Integrated Drilling Tests onboard rigs before delivery- Conducted various hydraulic checks and fixes with the aid of hydraulic drawings- Successfully discharged duties as Site Manager for P2021 jack up rig in PPL Shipyard. Directly handled local and expatriate service engineers to run commissioning activities- Conducted training courses for rig crew on all TTS equipment onboard P2025 jack up rig. Show less

• 

  GE Oil & Gas

  Jan 2012 - Jan 2017

  - Responsible for supporting customer needs and activities within the region including managing any regional contracts, providing PM oversight for recertification projects (field through in-house support), and developing entitlement models for the evolving regional fleet.- Led cross- functional teams to meet the expectations of the customer and the GE Drilling organization by managing service projects and initiatives with broad scope and high impact to the business; the CSM's, primary metric will be customer satisfaction, and will also co-own profitability, warranty & concession metrics - Act as the single point of contact to customers for timely and satisfactory resolution of Services related concerns covering a wide variety of assigned projects - Represent the most direct access to all appropriate internal functions to support the service offering - Responsible for building strong long-term relationships with customers within the region- Own the planning and execution for all assigned projects - Liaise with Key Account Managers and the Regional Commercial and Operational Teams to meet and exceed the expectations of our customers - Responsible for the financial performance of the Drilling Services unit’s offerings Show less - Responsible for coordinating a team of 14 Field Service Engineers (FSEs) that maintains and repairs drilling equipment systems installed within the region’s fleet, and that is involved in global commissioning efforts and warranty works.- Proactively interface between all functions of the company and our customers concerning engineering issues and safety & operational challenges.- Determine adequate skill and performance enhancement programs to keep the FSEs technically sound and updated to enhance productivity.- Oversee performance evaluations, appraisals and training needs for FSEs.- Provide leadership and guidance to FSEs to help them achieve individual and team based performance goals. Show less - Involved in commissioning activities onboard various semi- submersibles and drill ships for the BOP stack and control systems including HPU, FRU and Diverter skid.- Called up for numerous service calls onboard jack-up & semi- submersible rigs for inspections of BOP stacks. - Replaced rubber packers, elements and seals & conducted Brinell Hardness Tests as part of inspections. Have also worked on and inspected various sizes of MPLs within the Rams and conducted dimension checks on both Rams and Annulars.- Currently involved in commissioning activities of the BOP stack and control systems onboard new build drillships in South Korean shipyards.- Lead Service Engineer in GE Oil & Gas’ first 5- year recertification project at Transocean Discoverer Americas drillship. Awarded the CEO Performance award for 2014 for the successful completion of the assignment. Show less

  • Fleet Manager

    Apr 2016 - Jan 2017

  • Field Service Supervisor

    Apr 2015 - Apr 2016

  • Lead Field Service Engineer

    Jan 2012 - Apr 2015
• 

  National Oilwell Varco

  Jan 2017 - Oct 2020

  Regional Service Manager- SE Asia, Process Flow Technologies

  • Led a diverse and dynamic group of service supervisors, support staff andmanagers who are responsible for Field Service, Repair, and InventoryManagement functions in the region.• Established the service team in Singapore, created local processes andprocedures for daily activities involving field service and aftermarket sales.• Analyzed and identified India as a high growth territory and successfullyestablished a fully trained and efficient aftermarket team.• Developed, implemented, and surpassed a 3-year strategy to growannual aftermarket revenue from USD0.2M to USD0.6M.• Collaborating with various internal stakeholders such as Sales & Marketing,HR, Legal, Manufacturing, Quality, and senior directors to ensure businessobjectives are achieved and improved upon in SE Asia.• Building long term customer relationships with clients in thePetrochemical, Pharmaceutical and Wastewater Industries- establishingopportunity pipelines.• Managed quality escalations in Asia to ensure quick resolution.• Expanded the regional team capacity, competency, career development andsuccession planning initiatives including the development of IOT and digitalcapabilities.• Actively guiding Health, Safety and Environmental initiatives in the region. Show less

• 

  Emerson

  Oct 2020 - now

  Program Manager, Lifecycle Services

  • Developing and driving the Lifecycle Services strategy to expand the $85M Aftermarket business for the Asia Pacific region. This includes planning and developing initiatives to directly drive proactive sales of spare parts, valves, and digital monitoring systems through various programs.• Designing and driving key multi-year regional programs as part of senior leadership’s strategic priorities, through channel partners and regional service teams- growing the aftermarket business by 12% in 2023.• Leading strategic programs such as Critical Site engagement, signing Long Term Service Agreements and analysis of installed base- growing the lifecycle activity in the region by 23% in 2023.• Continuously developing the full Emerson Lifecycle Capability Suite including improving service skillsets, shutdown planning expertise, remote digital monitoring, and channel partner improvement.• Establishing unique marketing collateral for the Emerson Lifecycle Capability Suite, proactively highlighting our competitive advantages through roadshows, and digital campaigns.• Passionately customer focused- understanding and solving pain points for customers in Asia Pacific through competitor displacements, obsolesce planning and establishing critical inventory spare pools. Show less