Dean Mitchell

Technician

77 followers

Ireland

Connect with Dean Mitchell to Send Message

Connect

Connect with Dean Mitchell to Send Message

Connect

Timeline
About me
Cyber Security Design and Engineering Professional at Hewlett-Packard Enterprise
Education
- Ennis community College
  1996 - 2001
  Leaving certificate
  Leaving certificateMath, physics, chemistry, business studies, irish, metalwork, english
- Limerick Institute of Technology
  2000 - 2002
  2 Electronic and Computer Engineering
  Electronics and computer engineeringElectronics, Electrical Technology, Engineering Science, Engineering Mathematics, C Programming, Technical Communications, computing technology, network technology, computer hardware, network hardware, maths programming.
Experience
- Limerick Institute of Technology
  Jan 2002 - Jan 2002
  Technician
  After hours networking lab support.
- Sykes
  Sept 2008 - Dec 2009
  Customer Support
  Technical support for Sony Laptops and Desktops.
- Self employed
  Jan 2011 - Aug 2013
  Computer repairs
  Clare Area tech support for small schools and local residents.Self taught technical courses and studies during recession.
- Hewlett Packard Enterprise
  Aug 2013 - now
  Providing employee remote desktop support via chat Software installation, troubleshooting and advice System performance and maintenance Floor support for other engineersEscalations, ticket resolution and process control
  - Operations Infrastructure
    Nov 2014 - now
  - Level 2 Internal Technical Support Engineer
    Mar 2014 - Nov 2014
  - Internal Technical Support Engineer
    Aug 2013 - Mar 2014
Licenses & Certifications
- Comptia Network+
  Comptia
- Comptia A+
  Comptia
- Windows Server 2008: Active directory Configuration (70-640)
  Microsoft
  Mar 2012
- Systems Architecture security
  Munster Technological University
  Jun 2024
- Lenel core
  OnGuard Alarm
  Apr 2021
Volunteer Experience
- Collection
  Issued by Irish Society for Autism
  Associated with Dean Mitchell