Ashwin Nambiar

Experience

• 

  Krishna Refrigeration Engineers

  Mar 2016 - Dec 2016

  Data Administrator

  Data Optimization: Developed user-friendly dashboards and reports to enhance data accessibility, leading to a remarkable 30% increase in team productivity.Process Efficiency: Implemented precise call tracking procedures, resulting in a 25% reduction in recurring misunderstandings and a boost in team efficiency.Strategic Improvement: Collaborated with management to identify KPIs and implement a tracking system, resulting in significant enhancements to overall business operations

• 

  Bandhan Management

  Nov 2018 - Feb 2021

  Consultant/Management Analyst

  - Effective Communication: Regularly engaged with stakeholders, providing updates and insights through informative reports and presentations. These data-driven reports optimized operations, saving time and costs.- Leadership and Collaboration: Led a team of 25 event staff to successfully execute over 50 events, achieving an impressive customer satisfaction rating of 4.3/5. Demonstrated resilience and adaptability in challenging situations.- Data-Driven Decision-Making: Analysed multifaceted data across teams, offering valuable insights for critical decision-making and solutions. Adapted seamlessly while maintaining attention to detail. Show less

• 

  The Indian Brewery

  Feb 2022 - Sept 2024

  Operations Analyst

  - Leadership: Oversaw customer service during peak hours, achieving a 98% approval rate from 150 clients per shift, earning recognition from management.- Technical Proficiency: Managed POS/CRM systems, trained staff for error-free processing of 50+ orders/hour, enhancing customer satisfaction and operational efficiency.- Customer-Centric Approach: Developed a deep understanding of customer preferences, delivering personalized service, and surpassing customer expectations, driving increased patronage. Show less