Sarah Hanks

Experience

• 

  Greenville Federal Credit Union

  Apr 2005 - Apr 2015

  Branch Manager

  Responsible for the general control and administration of the daily operations for the branch.Maintained a highly motivated, well-trained staff and effective employee relations.Responded to customers questions, concerns, or complaints and handled in a timely and courteous manner.Ensured all loans were processed and closed.Monitored sales of products offered through the credit union, and ensured that employees were maximizing opportunities to sell those products.Responsible for assisting Human Resources with recruiting, coaching and developing branch employees.Responsible for working with Business Development for positive membership growth. Show less

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  Greenville Federal Credit Union

  Jan 2017 - Jul 2018

  Manage, conduct and create on the job trainings. Assist managers and SME's in developing and providing training. Track and maintain training records for employees. Determine effective instructional methods, select and develop training aids. Assists with recruitment to include scheduling interviews, prescreening and conducting pre-employment verifications. New hire onboarding. Assist with employee benefits enrollment and setup, employee changes and terminations. Responsible of general control and administration of daily branch operations. Coached and developed 5 branch employees. Maintained a highly motivated, well-trained staff and effective employee and member relations. Ensured staff cross-sold products and services. Responded to members needs, questions, or complaints in a timely manner. Ensured all loans were processed and closed. Worked with business development for positive membership growth. Counseled members on financial responsibility. Assembled all required documents needed for new and renewal commercial loans. Coordinated and assisted in the loan closing process. Maintained electronic files. Scheduled attorney closing appointments. Coordinated payment of loan closing expenses. Managed post-closing activities. Coordinated with CPA'S, attorney's, insurance agents to resolve document exceptions. Filed completed loan packages.

  • Human Resources and Training Specialist

    Jan 2018 - Jul 2018

  • Interim Branch Manager

    May 2017 - Jan 2018

  • Commercial Loan Assistant

    Jan 2017 - May 2017
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  Brookwood Community Church

  Sept 2018 - Aug 2021

  Event Specialist- Student Ministries
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  Inman First Baptist Church

  Aug 2021 - now

  Associate Minister of Family Life
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  Spartanburg Regional Healthcare System

  Feb 2025 - now

  Clinical Pastoral Education