Harsh Kumar

Experience

• 

  GoMechanic.in

  Nov 2021 - Feb 2023

  • Worked closely with GoMechanic Spares iOS app with product data which led to 20% increase in monthly active users.• Improved user onboarding funnel which resulted in an increase of 5-10% in user acquisition.• Led to 14% decrease in cost of Call Centre agents using deep insights through the analysis of data using BigQuery and Google Analytics • Work with several medium, large, and complex SQL databases and SQL queries for data mining• worked with spares business team and made data driven recommendations.• With product data made changes in the existing search for the over 40 lacs spares parts in app with 96% accuracy• Perfomed CAC analysis, user behaviour tracking, funnel exploration.• Automated funnel repots through BigQuery .• Event tracking and testing using GTM and firebase. Show less

  • Associate Product Manager

    Feb 2022 - Feb 2023

  • Product Analyst

    Nov 2021 - Feb 2022
• 

  The Sleep Company

  Jul 2023 - Mar 2024

  Product Manager

  Streamlined order management and processing, reducing logistics costsby 20% and improving on-time deliveries to 90%.Integrated payment gateway for offline orders and developed a POSsystem for offline order entry.Led the development of an app for product installation at customerlocations.Managed multiple vendors to align business operations and productgrowth.Used product data insights to reduce call Center costs by 30%.

• 

  Aptech

  Mar 2024 - now

  Product Manager

  Building & Shipping Products