Karmesh Shah

Experience

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  Hillstone Software and Gases LTD

  Jun 2010 - Jul 2011

  Database Administrator

   Mange Database. Create form and reports. Create/Mange Users and Group. Daily check Database Health. Installation,backup,Recovery of Database. Query Processing, Create and Maintain DataBase Related Task. Install Database as well as Manage Server.

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  Neoteric IT HUB

  Jul 2011 - Jun 2014

  Software Developer

   Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Develop, upgrade, and maintain advanced financial industry software. Coordinate the design and implementation of various applications, including collaboration with projectmanagers, and client representative and development teams. Experimented with multiple iterations during design implementation. Wrote extensible and maintainable code as part of a team. Modified existing software to detect and correct errors, improve performance, and upgrade interfaces. Consulted with clients regularly regarding projects, proposals, and technical issues that arise during thedevelopment process. Prepared reports on specifications and activities for each project. Collaborated well with other team members to determine the best design specifications and details. Designed web applications and maintained content for multiple PHP based systems Show less

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  Shri Sarvjanik BCA & PGDCA College

  Jun 2014 - Jan 2019

  System Administrator cum Assistant Professor

   Administration and Management of Enterprise LAN & WAN (Network Domain). Implementation and configuration of Network devices which consists of Switches & WIFI Devices fromdifferent manufacturers. Configure / Implement Network Devices as per the hardening Guidelines & as per particular Projectrequirement. Coordination with ISP, clients, and onsite technical team and other links for new implementations andtroubleshooting connectivity issues. Install patches and configure software and hardware Manage network servers and technology tools. And Set up accounts and workstations Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups, and firewalls Upgrade systems with new releases and models. Personal Details Declaration Develop expertise to train staff on new technologies. Build an internal wiki with technical documentation,manuals and IT policies. Show less

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  Orange

  Jan 2019 - Aug 2021

  Command Control Supervisor

   Lead and manage a team of backend developers, providing technical guidance and mentoring Develop high-quality, efficient, and scalable code that meets business requirements and design specifications Collaborate with front-end developers, project managers, and other stakeholders to ensure the seamlessintegration of front-end and backend systems Design and implement data storage solutions, including databases and caching mechanisms Ensure the reliability, scalability, and security of backend systems Manage deployments and infrastructure, working closely with DevOps teams to ensure the availability andperformance of backend systems Monitor and analyze system performance, identifying and resolving issues to ensure high availability and optimalresource utilization. Oversee the deployment, configuration, and administration of Azure, AWS, and VMWare environments,including provisioning and managing virtual machines, storage, and networking components. Manage and maintain all Linux and Windows-based systems, ensuring their availability, stability, and optimalperformance. Develop and maintain scripts in Python or PowerShell to automate routine administrative tasks, streamlineoperations, and enhance efficiency. Show less

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  Crest Data Systems

  Aug 2021 - Jul 2024

  Site Reliability Engineer

   Deep understanding of monitoring, metrics and logging tools (e.g., Prometheus, Grafana, Zabbix , Cloud Watch,AWS X-Ray). Working with enterprise-grade observability tools such as Splunk, Sumo Logics etc. Working with containerization and orchestration technologies (e.g., Docker, Kubernetes) . Solved Problem with Strong analytical and problem-solving skills, with a focus on root cause analysis andpreventive measures. Handing Incident with Excellent communication and interpersonal skills, with the ability to collaborate effectivelywith cross-functional teams. Working on PaaS and IaaS Tools (Terraform, Ansible, Puppet, AWS Cloud Formation)  Good Experience in ITIL Framework – Incident, Problem, Change, Release. Good Knowledge on Scrum Board, Jira tool and Kanban Board. Adapt to the changing business needs and ready to support on-call on rotational basis 24/7. Good Understanding on RPA, AI Ops tools . Excellent prioritization skills and be adaptable enough to collaborate effectively with diverse teams. Having experience in a product-based company is highly desirable. Good knowledge on Service Now tool or any ITSM tools. Provide weekly Uptime Metrics for the agreed products/services and top alerts that triggered for the week andwork on automation/fix. Experience in mentoring and coaching team members and provide the unbiased feedback. Should be a self-starter and conduct daily stand-up meetings and motivate the teams to achieve the objectivesset by the leadership / management. Identify the training needs and skills that are required for the team to improve the operational efficiency. Show less

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  Capgemini

  May 2024 - now

  Sr. Professional Manager

  - Have experience in developing and operating large-scale distributed SRE/platform tooling, always with automation in mind.- Have experience in gathering and analysing metrics from cloud platforms to assist in performance tuning and fault finding. - Have experience in system design consulting, cloud platform management and capacity planning.- Experience in driving automation and implementing end to end monitoring and observability dashboards across cloud hosting platforms.- Have experience in applying Software Engineering principles to our operational services.- Excellent debugging and troubleshooting skills on cloud deployments. -Thrive working in incident response environments, designing and implementing secured solutions. -Have experience in measuring and continuously optimizing system performance with an eye toward pushing capabilities forward, getting ahead of customer needs and innovating for continuous improvement Show less