Arup Ghosh

Experience

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  India Work Experiences

  Apr 1996 - Jan 2002

  Manager - Database/Admin. & System Manager/Programmer

  • Ensured that all the developed in-house and vendor applications are in compliance with the company’s corporate technology policies• In addition to user authentication process, implemented database encryption process using defensive coding method, as second level of security component as an approach to multi-tiered protective measure• Designed highly effective software to track the duplication of records within the database• Designed Tele-Calling software to track the productivity of Telemarketing Executives• Designed various data entry software for maintenance of large number of club member’s database• Infrastructural setup for The Regent Advantage Club at The Regent Mumbai and headed the entire backup office• Designed different software modules for various projects• Recruited & trained data entry operators Show less

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  Telizon Inc

  May 2003 - Dec 2003

  Web Developer

  • Designed & developed Web based Helpdesk Ticketing System for Telizon Inc. which resulted in efficient tracking of customer’s issue• Designed secure online order forms for different clients with all possible validation checks (including credit card validation) to avoid invalid entries• Designed the secure backend administration module for clients (with different features) to track the quality of the online order entries before processing

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  Webvision Canada Inc.

  Feb 2004 - Apr 2005

  Project Manager

  • Interacted with clients for new and existing web projects• Implemented 6 stage development process that included site map construction, content gathering, layout approval, coding, testing & debugging and launch. This helped our team track milestones so that customers understand current stage of development

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  Maknet Corporation

  Aug 2005 - Oct 2005

  Web Developer

  • Designed online hotel room reservation software to track preference of stay while attending seminars or business meetings• Implemented dynamic report generators for clients to extract any desired reports

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  Design Net Specific

  Nov 2005 - May 2006

  Project Manager

  • Interacted with customers regarding web and graphic projects• Designed online forms for various customers including database driven custom applications• Implemented dynamic or static website based on approved requirements

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  Citibank Canada

  Jun 2006 - Sept 2008

  Programmer Analyst

  • Implemented business logic using SQL and Sybase stored procedures and proactively making sure that none of the existing logic is affected• Changed the legal definitions on the confirmations based on the business logic and trade economics using XSL's and XSLT's• Automated Unix scripts and Autosys jobs for uploading trade data and bulk generation of confirmations for different products• Scheduled changes in different environments (3 weeks development cycle) includes: DEV, UAT and PROD environment• Redesigned the user interface of GDCMS application that enhanced the functionality, performance and security of the system for business users • Proactively performed integration testing work as necessary to insure that new functionality or enhancements do not adversely affect existing functionality globally• Actively involved in everyday application support and addressing global user queries and issues• Attended global change meetings to discuss about implemented changes, impacts study (both critical & non-critical), new changes and deadlines• Involved in training global users to increase their understanding of the functionality of GDCMS application.• Involved in code merging using Clearcase to ensure the correct version gets implemented on scheduled time.• Coordinated for change control which involved interaction with the Clearcase group, DBA group, Server group and Autosys group for UAT and production implementations• Developed user friendly online help module using JavaScript, VB Script, HTML and PhotoShop for many mission critical Citigroup global web applications in compliance with existing change and problem management policies and procedures Show less

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  Gram Precision Scales Inc.

  Feb 2009 - Aug 2010

  Technical Lead

  • As an offshore team lead, with solid understanding of web usability and interface design standards, implemented multiple Ecommerce websites starting from concept to deployment (SDLC) using front-end languages PHP, JavaScript, VB Script, HTML & CSS and backend database MySQL• Designed and developed websites layout using adobe Photoshop, Illustrator, Dreamweaver application, HTML, CSS, JavaScript, XHTML• Site remodeling• Updated scripts to enhance functionality, performance, appearance and scalability of web sites/applications.• Tested site against Accessibility legislation including W3C• Search Engine Optimization (SEO) knowledge, research, recommendation, installation and directory submission• Developed excellent communication and analytical skills to translate requirements into a detailed technical design• Monitored project timelines, deliverables, risks and internal budgets• Managed and provided guidance to software developers• Created user manual, technical manual and provided user training• Managed internal websites such as updated, maintained and corrected website content such as code changes, image optimization, broken links, media and video updates• Administered company hosting panel and servers, password recoveries and database errors• Managed Domain registration, domain transfers, DNS issues and domain error recovery • Provided on-demand web analytics and status reports to support business needs Show less

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  BMO

  Dec 2010 - Aug 2016

  Front End Web Developer

  • Worked in an agile working environment on multiple stories/projects while directly interacting with Online Marketing Managers, Developers & Designers to ensure deliverables in each sprint are accomplished on time.• Tracked status of stories via kanban board and attended team scrum meeting everyday to discuss project progress and retrospective meeting to discuss process improvement and challenges.• Created and/or implemented various web solutions for a wide variety of BMO Bank of Montreal projects using WEM (CMS), Vignette (CMS), HTML5, CSS3, JavaScript, XML and ASP.NET• F15 Redesign - As part of the F15 team implemented full responsive web pages for all BMO assets• Interviewed, trained new developers with all CMS tools for different line of businesses for BMO• Ensured that coding are aligned with BMO digital style guide and web Accessibility standards/guidelines in day-to-day work on bmo.com websites • Test & Target - Worked on Test and Target projects to track personalized experience based on the customer’s journey in the public site including A/B testing• Email Marketing - Created and sent many critical emails using Exact Target including dynamic distributed email sent which were fully responsive to millions of customers which directly impacted on revenue Show less

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  CIBC

  Nov 2016 - now

  • Senior Specialist, Creative Services for CB&WM Advisor Services

    Jul 2019 - now

  • Specialist, Wealth Emails & Insights

    Nov 2016 - now