Candace N Killen, PHR

Experience

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  AT&T

  Feb 2006 - Sept 2007

  Performance Manager

  Maintain personnel records for office of 60 union representatives, generate and maintain reports on adherence, call tracking and efficiency, coach, motivate and develop diverse team of sales reps in attaining monthly sales targets, managing morale boosting challenges and maintaining unit budget. Coach, motivate, and develop diverse teams of up to 14 Representatives; also involved in Conflict Resolution-dealing with coaching and progressive discipline sessions with union employee and union stewards. Show less

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  Target

  Sept 2007 - Mar 2014

  Executive Team Leader - Human Resources

  HR Partner – oversee processes and operational metrics based in employee relations, on-boarding, talent management and development, and legal/corporate compliance. Directed teams of 150+ employees, including first line managers, to execute corporate process, sales, and manage controllable expenses. Key Results:• Lead a store leadership team through a culture shift and improved store processes to be within top 5 in district of 12 stores on culture metrics• Served as single point of contact for employee relations concerns in 11 stores across the Metroplex specifically around correction action processes• Served with team tasked with improving poor performing store with poor team culture; achieved strong employee satisfaction survey after 4 years of non- satisfactory results, 20% increase over previous year through strategic focus on building an open door culture, driving shift in productivity and reviewing talent strategy. • Created and implemented master class on new developmental process for group of executives from 11 stores; saw improvement in fulfillment of leadership competencies of front line management• Served as interim store manager to support payroll function, exempt employees, and drive green results• Provided top results around training completion for new hire and compliance training in a timely manner by ranking in top 5 of 82 stores. • Achieved positive hourly turnover results for multiple fiscal years through ability to engage teams, drive results, and improve and maintain employee satisfaction• Selected as high potential candidate to develop other exempt leaders to promotional opportunities Show less

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  Nissan Motor Co., Ltd.

  Apr 2014 - Jan 2017

  Senior Analyst, HR Business Partner

  Consultant – provide strategic services for 1000+ employee population related to FMLA, Disability, Policy and Procedure creation and refinement, Performance Management, Retention, On-Boarding and Employee Relations. Workday Human Capital Management system SME, Manage development and implementation of retention strategies with contingent workforce. Assesses potential exposure to risk under federal law, state law, and company policy followed by development of action plans Experienced in policy and procedure conception including construction and implementation.Key Results: • Redesigned 20 year old Attendance Policy, by providing leadership to a cross functional team for a one year project period • Worked with team on updating of North American Region Leaves of Absence Policy• Designated SME during Workday Implementation - quick adaptation to the system• Reduced contract TO down 15% in one year, by guiding contract management team with the implementation of a contingent workforce retention plan. • Improved employee base communication, by adding proficiency (orientation of field force, referral program, FMLA/Disability administration)• Proficient Workday Training facilitator – hosted training courses for over 50 managerial employees Show less

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  Lockheed Martin

  Jan 2017 - now

  provide team and project leadership for various talent and org capability work streams including performance management, new employee integration, tuition assistance, and culture. Additionally serving as integrator for HR business transformation and operational lead.

  • Chief of Staff to Senior Vice President and CHRO of Lockheed Martin

    Sept 2024 - now

  • Senior Manager Talent & Organizational Capability

    Oct 2023 - Sept 2024

  • Integration, Transformation, Optimization Lead

    Aug 2022 - Jan 2024

  • Chief Of Staff, Vice President of Talent

    Jun 2021 - Oct 2022

  • HR Process Improvement Lead

    May 2019 - Jun 2021

  • Staff, HR Business Partner

    Oct 2018 - May 2019

  • Senior, HR Business Partner

    Jan 2017 - Oct 2018