Schana Desiree Tarver

Experience

• 

  Hardees

  Sept 2017 - Feb 2022

  Shift Leader

  • Leadership & Team Management -Successfully led shifts at Hardee's, over-seeing a team & ensuring smooth operations, demonstrating leadership,& fostering a positive work environment• Adaptability and Decision-Making - Thrived in a fast paced restaurant setting, making timely decisions and adapting to changing circumstances, showcasing versatility, & the ability to perform under pressure.• Effective Time- Management - Implemented effective time management strategies to optimize workflow and meet operational goals, demonstrating a keen ability to balance multiple tasks and responsibilities in a time-sensitive environment. Show less

• 

  GDCC_WEST

  Jun 2022 - Mar 2023

  Customer Service Representative

  • Exceptional Communication Skills - •Proven track record as a customer service representative, showcasing strong verbal and written communication abilities during extensive phone-based market research.• Problem Solving Proficiency - • Applied analytical skills to resolve customer inquiries effectively, demonstrating adaptability and quick thinking, valuable traits for addressing technical issues in the IT field.• User Centric Approach - • Priotitized customer satisfaction through attentive service, establishing a foundation for user-focused support, a key asset in delivering quality IT assistance. Show less

• 

  Burger King

  May 2023 - Oct 2023

  • Customer Service Excellence - Interacted with diverse customers, gaining great and effective communication skills. • Attention to detail - Ensured accuracy in order processing and cash handling. Followed strict food safety and hygiene protocols. • Problem Solving - Resolved customer issues and complaints effectively. Handled Unexpected challenges with a calm and solution.

  • Manager

    May 2023 - Oct 2023

  • Manager

    May 2023 - Oct 2023
• 

  Google

  Sept 2023 - Oct 2023

  Information Technology Intern

  Earning my Google IT Technical Support Certificate