Janelle Steers

Experience

• 

  Law Offices of Jane M. Randall, P.A.

  May 2010 - Jun 2011

  Legal Administrative Assistant
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  Stok Grills

  Sept 2011 - Dec 2011

  Marketing Research and Event Planning Intern
• 

  SheFinds.com

  Sept 2012 - Aug 2013

  Marketing & Sales Coordinator

  • Fostered relationships with collaborators and clients to drive advertising and editorial purchases for the digital publication SheFinds.com and assisted in production of collaboration campaigns• Spearheaded editorial purchases from sale to execution, working with advertisers and internal editorial and creative teams to develop content and strategy for ad placement • Managed all social media platforms for SheFinds and MomFinds accounts

• 

  Ignition inc.

  Sept 2013 - Jan 2017

  • Account Manager

    Jan 2016 - Jan 2017

  • Account Coordinator

    Sept 2013 - Dec 2015
• 

  Havas Sports & Entertainment

  Jan 2017 - Jun 2018

  - Worked in a hybrid role of account services and production, ideating, managing and activating strong digital and experiential strategies- Inspired, motivated and directed extended team, and worked seamlessly and collaboratively with all departments- Identified and pursued new business opportunities within the Havas network and beyond, further growing the agency's revenue, alongside growing and maintaining client and vendor relationshipsClients included: TNT Network, Coca-Cola, Chandon USA, Ardbeg Whisky, NBCUniversal, Phillips Hue Show less • Began as an Account Coordinator and grew into a Senior Account Manager in 3 years learning different areas of the advertising, content, social, experiential and media lines of the marketing industry• Collaborated with clients to strategize, develop, and manage execution of employee and consumer-facing campaigns including social and digital content production and management, event planning and production, mobile tours + sampling programs, pop-ups, +• Managed multi-client projects to ensure timely and on-budget activations• Negotiated closely with vendors, clients, and agency staff regarding details, objectives, estimates, and business priority of projects• Supervised two Account Coordinators and multiple interns over various projects, guiding junior staff to help enhance the team’s overall success• Efficiently worked with creative and finance teams and internal agency partners by maintaining dedicated contact and effective, clear communication• Produced and managed project briefs, timelines, client and agency presentations, status reports, staff plans, proposals, budget estimates and scopes of work• Effectively took on new business opportunities resulting in further agency revenue growth Show less

  • Account Director

    Oct 2017 - Jun 2018

  • Senior Account Manager

    Jan 2017 - Oct 2017
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  Boys & Girls Clubs of America

  Jun 2018 - Dec 2019

  Director, Account Relationships

  - Managed all aspects of relationships with four national corporate partners and subsequent vendors - Served as internal and external account liaison to optimize quality of service, partner ROI, and customer satisfaction to ensure high renewal rates and identify new revenue opportunities- Created annual business plans for each partner and coordinated internal resources to execute contract deliverables

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  NCR Corporation

  Dec 2019 - Oct 2023

  Brand Experience Manager
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  NCR Voyix

  Oct 2023 - now

  Senior Marketing Manager, Customer Experience Center