Sotiris Kostoglou PRINCE2® MSP® DASM

Sotiris Kostoglou PRINCE2® MSP® DASM

Junior Engineer

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location of Sotiris Kostoglou PRINCE2® MSP® DASMMarathon, Attiki, Greece

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  • Timeline

  • About me

    Project Manager Operations and Customer Service at Eurolife FFH

  • Education

    • Control data

      1991 - 1993
      Information Technology
  • Experience

    • Generali Hellas S.A.

      Jun 1992 - Nov 1998
      Junior Engineer
    • Eurolife FFH

      Feb 1999 - now

      What I did:► Managed the relative importance and urgency of different requirements through collaboration with executive members, CIO, and IT working group.► Deployed ServiceNow systems to efficiently follow accidents and change control practices in compliance with company policies and procedures.► Controlled various functions, including software requirements, project initiations documents, and core system replacement.► Played an integral role in analysing and developing insurance software for Romania P&C companies in order to understand their needs. The result is:► Ensured the delivery of 91% YTD projects within the agreed timeframe, budget, and scope of work through portfolio management.► Served as a focal point in executing cloud transformation and transferring services on Azure and Office365.► Attained bottom-line results by developing and supporting printing modules based on external software database.► Acted as a Project Manager while co-operating with 3rd party vendors to deliver the “Collection and Disbursements” system, new financial core system, colocation of UAT/DEV environments, and replacement of core system for Brokerage Company of the group. ► Streamlined ongoing business operations by closely monitoring IT budget and expenses in collaboration with the cost control department.► Provided expert leadership and direction to the five members of the team, which resulted in achieving the following KPIs, »Resolving 99.9% of incidents. »Fulfilling 99.10 % of service requests. Show less

      • Project Manager

        Jul 2020 - now
      • Deputy IT Manager

        Feb 1999 - Jul 2020
  • Licenses & Certifications

    • Basics of Project Management

      International Business Management Institute (IBMI)
      Mar 2020
    • Project Management with Microsoft Copilot

      LinkedIn
      Sept 2025
      View certificate certificate
    • Change Management

      International Business Management Institute (IBMI)
      Mar 2020
    • Lean Six Sigma White Belt Certification

      The Council for Six Sigma Certification (CSSC)
      May 2020
    • Microsoft 365 Certified Teams Administrator Assosiate

      Microsoft
      Apr 2020
    • MSP® Certifications

      AXELOS Global Best Practice
      Nov 2021
    • Microsoft Teams : Essentials for the workplace

      Udemy
      Apr 2020
    • Prince2 6th Edition Foundation

      AXELOS Global Best Practice
      Apr 2020
    • Stepping up to Management

      Harvard Business Publishing
      Jan 2015