Seif Khaled

Experience

• 

  Teleperformance

  Jul 2018 - Dec 2020

  Customer Service Agent

  Answered customer calls and resolved issues in a timely and professional manner. Managed customer accounts and provided accurate information. Escalated customer concerns and issues to supervisor when necessary. Maintained up-to-date knowledge of company products and services. Met monthly customer service and quality assurance goals

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  First marble

  Feb 2021 - Nov 2022

  Sales Representative

  Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Preparing weekly and monthly reports. Giving sales presentations to a range of prospective clients. Understanding and promoting company programs. Obtaining deposits and balance of payment from clients. Preparing and submitting sales contracts for orders. Calling clients and potential clients to evaluate needs or promote products and services. Maintaining client records. Answering client questions about products, prices, and availability. عرض أقل

• 

  BTC EGYPT

  Mar 2023 - now

  Investment Advisor

  Completion of buying and selling operations through the local market or through the international screen, which ever is better in terms of the advertised price for the customer. Follow up the customer's account statement. Follow up the changes of the gold prices. Review the operations after they are entered into the system. Informing the customer of the appropriate prices after reviewing the department supervisor to ensure customer satisfaction with a profit margin. Informing the Accounts Department of the operations that have taken place by entering them on the system. عرض أقل