Cheyenne Dangeau

Experience

• 

  Nextlink Communications

  Jan 1995 - Jan 2003

  Regional Project Manager
• 

  NEXTLINK/XO Communications

  Jan 1998 - Jan 2001

  Network Engineering
• 

  XO Communications

  Jan 2003 - Jan 2004

  Sales Engineer

  I held numerous positions at US Signal \ Nextlink \ XO Communications. I began as an Oustside Plant Engineer, then moved into Inside Plant Engineering. I was the Engineering Manager for the Memphis area and also manged large projects for the South Area Vice President as a Regional Project Manager. I worked for the XO lab in Plano Texas as a Product Development Engineer, researching new platforms, writing interop tests and certifying them for use in the network. I finished my time at XO as a Sales Engineer supporting the Memphis sales team before I moved to Verizon Business. Show less

• 

  Verizon Business

  Jun 2004 - now

  • Provide Tier 2 Support for Identifying, qualifying, designing, developing, presenting, and assisting the pre-sales efforts of the Unified Communications and Collaboration Tier 1 Solution Engineers.• Collaborate with both Verizon Enterprise Solutions Product Management and Product Development teams to communicate customer requirements and drive enhancements to our product capabilities• Collaborate with vendors to fully understand current and future product capabilities, and how they will integrate with the overall Managed/Hosted Cisco UC solutions• Assist in development and delivery of training sessions to the direct sales and technical teams• Share knowledge and experience to enhance the technical capabilities of peers• Assume Subject Matter Expert role supporting the Managed/Hosted Cisco UC product lines for Verizon.• Develop presales standards for designing Cisco UC solutions.• Provide Tier 2 support/troubleshooting for complex implementations and new feature introductions Show less • Provide Tier 2 Support for Identifying, qualifying, designing, developing, presenting, and assisting the pre-sales efforts of the Unified Communications and Collaboration Tier 1 Solution Engineers.• Collaborate with both Verizon Enterprise Solutions Product Management and Product Development teams to communicate customer requirements and drive enhancements to our product capabilities• Collaborate with vendors to fully understand current and future product capabilities, and how they will integrate with the overall Managed/Hosted Cisco UC solutions• Assist in development and delivery of training sessions to the direct sales and technical teams• Share knowledge and experience to enhance the technical capabilities of peers• Assume Subject Matter Expert role supporting the Managed/Hosted Cisco UC product lines for Verizon.• Develop presales standards for designing Cisco UC solutions.• Provide Tier 2 support/troubleshooting for complex implementations and new feature introductions Show less

  • Associate Director - Solution Architects

    Dec 2023 - now

  • Senior Manager

    Jan 2021 - Dec 2023

  • Distinguished Architect

    Jun 2018 - Jan 2021

  • Tier 3 UC Solution Architect

    Feb 2015 - Jun 2018

  • Tier 2 Cisco UC Solutions Architect

    Feb 2013 - Feb 2015

  • Design Solution Architect

    Jun 2004 - Feb 2013