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Tamil Arasan

Tamil Arasan

Followers of Tamil Arasan374 followers
location of Tamil ArasanTamil Nadu, India

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  • Timeline

  • About me

    Providing camera solution for customer's product | USB cameras | Nvidia Cameras

  • Education

    • Apollo Engineering College

      2009 - 2013
      Bachelor of Engineering - BE Electrical, Electronic and Communications Engineering Technology/Technician

  • Experience

    • Conneqt Business Solutions

      Dec 2013 - Apr 2015

      • Providing On-Job training to freshers. • Attendance maintenance, quality control, Time-sheet management, Product control for a team of 5-10 members. • Solve customer issue via Live Chat and email.• In depth Product and Process Knowledge. • Hands-on experience with Business tools Oracle CRM and Citrix.

      • Senior Customer Service Executive

        Jan 2015 - Apr 2015

      • Customer Service Executive

        Dec 2013 - Dec 2014

    • Tata Business Services & Support Limited

      May 2015 - Sept 2016
      Operations Supervisor

      • Supervise a team of 20-25 members. • Feedback session, product updates on daily basis. • Generated a new Knowledge Base along with the training department. • Direct interaction with Clients for any Product/Process related queries on weekly basis.

    • E-con Systems

      Apr 2017 - now

      • Engaging with customers via online live chat and helping them in solving their technical and commercial queries. • Responding to customers' queries about e-con's products within 1-2 minutes using the self-prepared knowledge base. • Answer all customer queries and help them to make the sample purchase for evaluation. • 80% of the post-sale queries are to be solved in online chat.• Initiate out-bound Chat with customers and build the customer base. • Having an in-depth knowledge of business products and value propositions. Show less

      • Head of Sales | Korea, Australia & New Zealand |

        Apr 2024 - now

      • Account Manager - | KIAA |

        Jun 2023 - Apr 2024

      • Business Development Manager - | Account manager - Europe & UK |

        Apr 2022 - Apr 2024

      • Senior Business Development Executive - | Europe & UK |

        Apr 2020 - May 2022

      • Business Development Executive - | Chat Support |

        Apr 2017 - Mar 2020

  • Licenses & Certifications

    • Communicate Effectively

      Dale Carnegie Training
      Aug 2020

    • Value Selling

      Mercuri Goldmann (India) Pvt Ltd
      Sept 2019

    • How to Cold Call and Build New Customers

      Dale Carnegie Training
      Jul 2020

  • Honors & Awards

    • Awarded to Tamil Arasan
      Best Operations Supervisor Tata Business Support Services Limited Oct 2015 Got the Best Operations Supervisor award 3rd time.
    • Awarded to Tamil Arasan
      Best Operations Supervisor Tata Business Support Services Limited Jul 2015 Got the Best Operations Supervisor award consequently 2nd time.
    • Awarded to Tamil Arasan
      Best Operations Supervisor Tata Business Support Services Limited Jun 2015 Got the Best Operations Supervisor award and WOW certificate.
    • Awarded to Tamil Arasan
      Best Trainer Tata Business Support Services Limited Feb 2015 Got the Best Trainer award for training the new comers.
    • Awarded to Tamil Arasan
      Highest productivity award Tata Business Support Services Limited Jan 2015 Got the Highest productivity award by completing more than 100 live chats per day.
    • Awarded to Tamil Arasan
      Best performer Tata Business Support Services Limited Dec 2014 Got the Best team performer award.