Ritu Bhatia

Experience

• 

  Rakesh Bhatia

  Oct 2014 - Jan 2016

  Business Development Officer
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  Freelance

  Apr 2015 - Sept 2022

  Graphologist (Handwriting Analyst)
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  Aditya Birla Sun Life Insurance

  Dec 2015 - Jan 2016

  Intern

  Awarded the "Top 10 Outstanding Performers" Award

• 

  Nearbuy.com

  May 2016 - Jul 2016

  Marketing Intern

  Client Acquisition by engaging in Affiliate Marketing

• 

  TechOpp - IT Sourcing

  Jul 2016 - Jan 2017

  Business Development Executive

  - Responsible for acquiring new client accounts while maintaining fruitful relationships with existing customers. - Planning and overseeing new marketing initiatives

• 

  Lynk

  May 2018 - Jun 2018

  Research Analyst Intern
• 

  Lynk

  Jan 2019 - Jun 2022

  - Working in a client-facing capacity at Lynk Global where I am responsible for client servicing and account development for Major Global Tier-1 Management Consulting firms & Corporates. Self-motivated individual with the ability to thrive in a results-driven environment. Key responsibilities include:- Direct responsibility to drive revenue growth by retaining, sourcing, and expanding revenue opportunities with clients from the Consulting and Corporate vertical.- Trusted Turn Around Strategist for Critical Business Accounts.- My role mainly revolves around working on high-impact strategy and due diligence projects across sectors including FMCG, Banking and Finance, IT, Telecom, Automotive and Pharma.- Consistently among Top 5 Performers, Globally in Q1 & Top 10 in Q2. | Globally amongst the Top 10 Performers in the year 2021. Individually contributed to more than $100K+ in net revenue.- Involved in the Hiring & decision making for entry-level and mid-management roles in India Office- Managing account development and delivery operations. - Generating and increasing sales from existing accounts as well as develop new business opportunities majorly in India. Building and managing existing client relationships to upsell and meet our monthly, quarterly, and annual revenue targets.- Developing localized business strategies for market penetration across markets in India.- Building business relationships with C-level executives; growing existing partnerships with a focus on upselling of tech-enabled knowledge services. Show less - Own end-to-end project execution and deliver excellence to global tier-1 management consulting and corporate customers- Revenue growth and maximization of client research spends- Drive overall growth in KPIs- Active user demand generation & engagement for Regional customers- Drive Lynk product usage & engagement growth- Upselling, cross-selling, and promotional offerings for customers- Collect intel and build the knowledge base on Regional usage & pricing trends and competitive landscape- Own staffing needs and maximize team staffing efficiency & project yield for demand generated- Collaborate with Team Members to optimize demand generation and maximize growth via best-in-class delivery- Training and mentoring the team Show less - Leading end-to-end project delivery, managing multiple time-sensitive requests, working with cross-functional teams across 4 countries (SG, HK, India, and the US), and effectively dealt with competing priorities.- Building relationships, developing strategy and managing project execution for one of the top tier consulting accounts- Consistently focused on providing solutions tailored to the client's true needs, ensuring the highest level of customer satisfaction while optimizing revenue.- Strategic outreach, marketing. Show less

  • Principal, Customer Success

    Jan 2022 - Jun 2022

  • Senior Associate, Customer Success

    Jan 2021 - Dec 2021

  • Associate, Client Solutions

    Jan 2020 - Dec 2020

  • Junior Associate, Client Solutions

    Jan 2019 - Dec 2019
• 

  Adenza

  Aug 2022 - Apr 2024

  Customer Success Advisor, EMEA
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  Nasdaq

  Mar 2024 - now

  Adenza, previously owned by private equity partners Thoma Bravo, was acquired by Nasdaq.

  • Specialist Client Success Manager

    May 2024 - now

  • Senior Client Success Manager, EMEA at Nasdaq

    Mar 2024 - May 2024