Yiu Bun Benny Mok

Experience

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  Cathay Pacific Airways

  Apr 2012 - Jan 2020

  Flight Attendant

  • Carry out inflight safety and security procedures.• Demonstrate interpersonal effectiveness.• Prepare and submit reports on inflight ad-hoc incidents and emergency situations• Conduct and promote inflight duty free sales services

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  Kyokuto Boeki Co., Ltd.

  Feb 2020 - Jan 2022

  Sales Manager

  • Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives• Present sales, revenue and expenses reports and realistic forecasts to the management team• Build, maintain and strengthen a company's relationship with clients with different languages

• 

  Strawberrynet

  Jun 2022 - May 2023

  Assistant Sales Manager

  • Organize and manage and assist with sales operations of roadshow and exhibition work.• Collaborate with other corporates for events, workshops and roadshows.• Communicate with vendors and arrange workflows, sales report and administration works.

• 

  Lufthansa Technik

  May 2023 - now

  Customer Service Manager

  • Perform daily operation and ad-hoc customers’ enquiries.• Collaborate with other departments and coordinate with group projects.• Business travel trips to visit clients and annual performance reviews.