Yassmeen W. Al-Safy

Experience

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  Heliopolis Modern Language School

  Sept 2013 - Jan 2014

  English Language Teacher

  Teaching the English Language Curriculum (O. Level & A. Level) for both: Primary Fifth grade & Preparatory First grade.

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  Alpha Industries And Construction

  Mar 2014 - Oct 2015

  HR Specialist and CEO Asst.

  HR Specialist • Managing all communications with the medical insurance company to provide the best medical service for our employees.• Following up the medical insurance refund process with employees, medical insurance company and the Financial Department.• Organizing employees’ governmental medical insurance and registering their appointments with the respective Health Office.• Managing the company’s business phone bills and receipts with the Financial Department.• Working occasionally on employees’ attendance.• Working occasionally on employees’ social insurance.Asst. Deputy & Managing Director (CEO)• Managing communication between the CEO and the Chairman.• Managing the CEO’s appointments, meetings and emails.• Preparing and writing detailed (instructions & guidelines) emails from the CEO’s side to all other departments.• Following up on-site projects delivered items required for construction.• Writing meeting minutes in management meetings.• Translating documents and emails from Arabic to English, and vice versa.• Managing the admin work occasionally in all sorts of communication for all departments (phone calls, delivering letters, announcement emails, etc.). Show less

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  Agile Business Modules

  Feb 2016 - Jul 2018

  Technical Writer

  • Creating User, Administrator, and Deployment Guides.• Developing Online Help. • Developing videos and interactive tutorials for end-users. • Providing different types of presentations illustrated with high quality selected photos, diagrams & charts.• UI text localization.• Proofreading for all documents, manuals & presentations (Checking: spelling, grammar, punctuation, formatting and the whole context).• Working in cooperation with business development team to create brochures, press releases, Web articles and flyers as appropriate.• Revising and editing other work-related files.• Using tools like: MS Office tools and Camtasia Studio.The process starts with communication with the Development & Testing teams in order to get detailed information (orientation) about the product current/latest version in order to start writing a help guide for it in the knowledge base.Then refer back to them to clarify any ambiguous info before publishing. Show less

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  GET Group Holdings Ltd.

  Aug 2018 - Apr 2022

  Technical Writer

  • Creating user manuals and help guides for all projects in English & Arabic.• Creating Installation Guides & Setup Tools manuals for specific projects’ items in English.• Writing FAQs for some projects in English & Arabic.• Proofreading & editing general documents (presentations, proposals, etc.) in English & Arabic.• Reviewing & updating the product’s resource files (Localization) in English & Arabic.• Creating help videos series for a project (video capturing, script writing, voice over & video mixing) - Once.The process starts with communication with the Development & Testing teams in order to get detailed information (orientation) about the respective project/change request in order to start writing its user manual in both languages.Then refer back to them for the review stage, and then refine the manuals (if needed) before delivery. Show less

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  RSA Security

  May 2022 - now

  Advisor Technical Writer