Nicole Galatis

Nicole Galatis

Guest Service Agent

Followers of Nicole Galatis367 followers
location of Nicole GalatisOttawa, Ontario, Canada

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  • Timeline

  • About me

    Senior Product Designer ⚡️ User-Centered Design | Stakeholder Management | Cross-Functional Collaboration | DesignOps | Accelerated product delivery by 3 months through streamlined workflows and optimized processes

  • Education

    • University of Guelph

      2013 - 2014
      Bachelor of Arts - BA Fine and Studio Arts
    • BrainStation

      2021 - 2022
      UX Design Certification

      I completed a comprehensive UX/UI Design certification program at BrainStation, where I gained a deep understanding of user-centered design principles and methodologies. Through hands-on projects and guided learning, I developed proficiency in essential UX/UI tools like Figma and Adobe XD. I also learned how to conduct user journeys, user research, create wireframes and prototypes, and design visually appealing and intuitive user interfaces. This certification has equipped me with the practical… Show more I completed a comprehensive UX/UI Design certification program at BrainStation, where I gained a deep understanding of user-centered design principles and methodologies. Through hands-on projects and guided learning, I developed proficiency in essential UX/UI tools like Figma and Adobe XD. I also learned how to conduct user journeys, user research, create wireframes and prototypes, and design visually appealing and intuitive user interfaces. This certification has equipped me with the practical skills and knowledge needed to excel in the field of UX/UI design and contribute to the creation of exceptional user experiences. Show less

    • Nova Scotia College of Art and Design

      2014 - 2018
      Bachelor of Design Interdisciplinary Design

      Activities and Societies: Curator for the 2018 NSCAD Design Graduation Show My interdisciplinary degree at NSCAD University not only provided me with a strong foundation in various artistic disciplines and a deep understanding of design principles and theories, but also fostered a collaborative and innovative approach to creative problem-solving. Through collaborative projects with peers from diverse backgrounds, I learned the importance of teamwork, open communication, and respect for different perspectives. Additionally, I gained exposure to agile methodologies… Show more My interdisciplinary degree at NSCAD University not only provided me with a strong foundation in various artistic disciplines and a deep understanding of design principles and theories, but also fostered a collaborative and innovative approach to creative problem-solving. Through collaborative projects with peers from diverse backgrounds, I learned the importance of teamwork, open communication, and respect for different perspectives. Additionally, I gained exposure to agile methodologies, which taught me the value of iterative development, flexibility, and adaptability in creative processes. This invaluable experience has equipped me with the skills necessary to thrive in dynamic and collaborative work environments, where agile practices are increasingly prevalent. Show less

  • Experience

    • SilverBirch Hotels & Resorts

      Apr 2016 - Aug 2018
      Guest Service Agent
    • Melon Design

      Sept 2017 - Dec 2017
      Graphic Designer
    • Focus Media Group, inc

      May 2018 - Feb 2019
      Graphic Designer

      At Focus Media Group (FMG), I was responsible for overseeing the design and production of four monthly online publications, including Cannabis in Focus. Delivered 1 issue of Cannabis in Focus per month, managing the entire process from concept to print within a 4-week turnaround time.Magazine Production & DesignContributed to the design and production of four magazines each month, producing an average of 20+ high-quality advertising designs and 8+ feature layouts. Ensured each piece adhered to client branding guidelines and was optimized for both print and digital formats.Client-Focused AdvertisingWorked directly with clients to create custom advertisements that aligned with their brand vision and marketing objectives. Delivered high-quality designs that adhered to brand guidelines while effectively communicating the client’s message.Collaboration & Concept DevelopmentCollaborated with a team of three designers to refine and elevate design concepts, ensuring consistency, creativity, and visual appeal across all publications. Worked closely with the editorial team to incorporate feedback and deliver on client needs.Project Management & TimelinessManaged the production timeline, consistently delivering each issue on time and to the highest standard. Responsible for consolidating all designed elements and finalizing the magazine layout before publishing. Show less

    • Greenmelon inc

      Apr 2019 - Apr 2019
      Graphic Designer

      As a contract graphic designer at Greenmelon, I worked on various printed brochures, printed/digital advertisements and the production of logos. I would be assigned to an ongoing design project and work directly with the Creative Director to develop the final product. My responsibilities were to produce the end product, my responsibilities were to ensure all design standards were met.

    • Simzer Design

      May 2019 - Aug 2022

      I transitioned from graphic design to focus on UX/UI design, working directly with stakeholders to create user-centered products. I led the design and development of 5 websites over 2 years, collaborating closely with clients and external development teams to optimize website performance.UX/UI and Web DesignSpearheaded the design and development of 5 websites over 2 years, delivering user-centered solutions aligned with business objectives to enhance the user experience.Stakeholder CollaborationEngaged directly with stakeholders to gather requirements, define user needs, and align design strategies with overarching business goals, ensuring cohesive project outcomes.Internal Team CollaborationPartnered with internal design team to iterate, enhance, and unify design concepts, maintaining consistency and fostering creative excellence across multiple projects.External Team CoordinationDirected cross-functional collaboration with external development teams, translating design concepts into actionable requirements, resolving technical challenges, and ensuring seamless implementation.User ResearchAnalyzed data and integrated feedback to refine design decisions, continually optimizing the user experience and boosting engagement.Project ManagementOrchestrated end-to-end project lifecycles, overseeing timelines, budgets, and client relationships, ensuring delivery of high-quality design solutions within scope.Business ImpactChampioned the redesign of the company website, drove social media strategies, and executed targeted email campaigns, significantly elevating brand visibility and user engagement. Show less At Simzer Design, I initially stepped in as a Graphic and Motion Designer to cover an extended maternity leave, leading me to a full-time role. I managed a variety of projects directly with stakeholders, offering a variety of small to large scale graphic and motion design services. This role honed the ability to think strategically and stay agile in a fast-paced environment, balancing creativity with practical implementation.Visual DesignCreated data visualizations, logos, brand identities, and marketing collateral for web projects, presentations, brochures, and more. If required, ensured all designs adhered to accessibility standards.Project ManagementLed projects from start to finish, managing timelines, resources, and stakeholder communication.StrategyDeveloped strategic design solutions, aligning visual concepts with client goals.Client RelationsManaged end-to-end client relationships, working closely with clients to understand their vision and ensuring all design projects met their needs and goals.CollaborationCollaborated with a talented team of designers on larger projects.Notable ClientsPartnered with clients from the Bank of Canada, Accessibility Standards Canada, University of Ottawa, Canadian Veterinary Medical Association, and various small businesses. Show less

      • UX/UI and Website Designer

        Sept 2020 - Aug 2022
      • Graphic Designer

        May 2019 - Sept 2020
    • Facilisgroup

      Aug 2022 - now

      As a Senior UX/UI Designer at Facilisgroup, I played a pivotal role in fostering a culture of collaboration, efficiency, and innovation while driving the development of cutting-edge solutions for Commercio Orders.I championed cross-team collaboration by observing and sharing knowledge, leading to streamlined workflows and improved efficiency. Specifically, I introduced the Sprint Work Review process, which significantly reduced UI defects and was later adopted company-wide.Beyond my focus on operational excellence, I actively participated in shaping the product roadmap, collaborating with stakeholders to prioritize features and align with business objectives. I crafted intuitive and visually appealing interfaces, leveraging industry-standard tools (Figma and LucidCharts) to create prototypes, mockups, and user flows. I effectively communicated design rationale and vision to diverse stakeholders, ensuring timely project delivery and exceptional results.As the sole UX/UI Designer on Commercio Orders I collaborated seamlessly with 15 software engineers and other team members, fostering a supportive and collaborative team environment. I also mentored junior designers, sharing my expertise and guiding their professional development.In addition to my duties, I led Facilisgroup's Innovation Culture Committee and mentored junior designers. In the innovation committee I led our team to establishing a collaborative platform that empowered colleagues to contribute ideas and shape the company's AI Guidebook and Policies. Show less I was originally hired as an Intermediate UX/UI Designer at Facilisgroup to work under two senior UX/UI designers for both Commercio Orders and Commercio Stores. However, when the senior designer for Commercio Orders left, I quickly stepped up to take over her role and was promoted to an acting senior position within one month. In this role, I was responsible for driving the user experience and interface design for Commercio Orders, advocating for users and ensuring their needs were met. I developed solutions based on research and feedback, presenting them through prototypes, mockups, and user flows using Figma and LucidCharts.I worked closely with stakeholders, including UX, product, and development teams, to ensure that designs were aligned with business goals. I also led the creation of style guides and visual strategies for the new product, ensuring consistency across the platform. Collaborating with software engineers, I ensured smooth design implementation and helped refine annual business plans with Product Owners and Managers. Additionally, I mentored junior designers, fostering a collaborative environment. Show less

      • Senior UX/UI Designer

        Jul 2024 - now
      • Intermediate UX/UI Designer

        Aug 2022 - Jul 2024
  • Licenses & Certifications

    • Certificate in User Experience

      Nielsen Norman Group
      Mar 2024
    • UX Design Certificate

      BrainStation
      Jan 2022