Jakub Kamenc

Experience

• 

  CFT Polska

  Sept 2010 - Apr 2012

  Service Desk Consultant

  # Acting as Service Desk Team Member# Receiving end user notifications/applications (by telephone, e-mail)# Diagnosing and resolving various application/networking/hardware related problems# Implementing standard changes according to procedures# Cooperating with other IT divisions# Coordinating actions L2 Support Teams and 3rd parties# Maintenance of Client’s hardware# Installing/configuring Client’s hardware and software on customer premises

• 

  Atos IT Services

  May 2012 - Dec 2015

  2nd Line Support Engineer

  # Acting as Server Management/Active Directory Team Member# High-level Administration/Troubleshooting (L2/L3) of large Active Directory Domain environment consisting of 150 Domain Controllers spread over a number of countries all over the world# High-level Administration of Active Directory Certificate Services (AD-CS, PKI) and Active Directory Rights Management Services (AD-RMS)# High-level administration/maintenance and troubleshooting of NPS-based RADIUS servers servicing thousands of clients# Managing DHCP, DNS, DFS, WINS services# Performing periodic Fire-Drill tests and providing reports# Maintaining Windows-based Clusters# Administration and troubleshooting of Microsoft Windows (2003/2008/2012) operating systems# Deploying / decommissioning / configuring Operating Systems# Monitoring and analysis of System performance# Maintaining DELL Servers# Coordinating actions with 3rd parties (Microsoft/Dell)# Handling wide-range of incidents, problems and implementing change requests# Diagnosing, solving and providing root cause analysis for various issues and incidents# Providing 24/7 On-Call Support Show less

• 

  Philips

  Feb 2016 - now

  # Supervising Corporate Global Network Services : ~ Azure Active Directory (AAD) ~ Active Directory Domain Services (ADDS) ~ Active Directory Rights Management Services (ADRMS) ~ Active Directory Certificate Services (ADCS) ~ Azure Active Directory Connect (AADC) ~ DNS ~ Network Policy Service (RADIUS) ~ Key Management Service (KMS) ~ Remote Desktop (RD) Licensing ~ NTP Service (Time Servers)# Supervising Corporate Multi-factor Authentication Service# Executing Service Management Tasks (Change / Incident / Problem Management)# Collaborating With Other Departments Of The Company In Order To Successfully Implement Projects# Cooperating With External Service Providers (Commissioning/Coordinating Activities)# Coordinating Post Merger Integration (PMI) Related Activities for Security Services# Data Quality Management Show less # Supervising Corporate Global Network Services : ~ Azure Active Directory (AAD) ~ Active Directory Domain Services (ADDS) ~ Active Directory Rights Management Services (ADRMS) ~ Active Directory Certificate Services (ADCS) ~ Azure Active Directory Connect (AADC) ~ DNS ~ Network Policy Service (RADIUS) ~ Key Management Service (KMS) ~ Remote Desktop (RD) Licensing ~ NTP Service (Time Servers)# Supervising Corporate Multi-factor Authentication Service# Executing Service Management Tasks (Change / Incident / Problem Management)# Collaborating With Other Departments Of The Company In Order To Successfully Implement Projects# Cooperating With External Service Providers (Commissioning/Coordinating Activities)# Coordinating Post Merger Integration (PMI) Related Activities for Security Services# Data Quality Management Show less

  • IAM Domain Senior Specialist

    Sept 2023 - now

  • Domain Specialist - IAM

    Feb 2016 - Sept 2023