Mark Bruno

Experience

• 

  Chicago For Ribs

  Jan 1986 - Jan 1991

  Restaurant Manager

  • Managed, hired & trained kitchen & front end staff.• Ensured accurate payroll for all employees.• Completed weekly inventory for loss prevention and ordering food & supplies.• Monitored plate presentation and overall customer satisfaction.• Responsible for all advertisements and weekly special in local newspaper.

• 

  DHL

  Jan 1991 - May 2007

  Field Service Supervisor

  Manage inbound operations, comprising of over 120 courier managers, unionized shuttle drivers, dockworkers, package handlers and clerical personnel, while maintaining a 99.5% controllable service level for 10,000 daily shipments.Oversee 5 supervisors who manage the service center outbound & ramp operation at LAX airportManage dock and clerical payroll, controlling overtime costs to less than 2% through increased productivity and effective scheduling of a seven day operationPrimary liaison between FAA, TSA, DEA, LAPD, LAX drug task force, Customs & Border Patrol, Dept. of Agriculture, and Weights and Measures. • Managed all outbound aircrafts and warehouse operation out of LAXSupervised 16 member air support team, 6 out based supervisors and over 30 inbound bobtails and vansEnsured that all employees were both trained and conversant with company policies regarding safety and governmental regulationsScheduled airlift based on volume projections and coordinated all movement on ramp for aircraft, vehicles and personnelInitiated and implemented loose load project from a ramp location to sorting hub, yielding an annual savings of $780K, without incurring additional equipment cost.Adjusted Saturday flight schedule, reducing overtime costs by 45% Show less

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  DHL Express

  May 2007 - May 2009

  Corporate Trainer

  Executing training sessions for new and existing employees on company initiatives across multiple U.S. markets. Working closely with local management to achieve compliance.

• 

  Coca-Cola Refreshments

  Jul 2009 - Feb 2018

  Warehouse Supervisor

  Manage, schedule & training warehouse operations, comprising of over 45 unionized bottlers/loaders/pickers. Oversee the daily loading/unloading of 50 transportation trailers and 40 delivery trailers. Knowledge of SAP warehouse management system & Cisco voice pick system.

• 

  PepsiCo

  Feb 2018 - now

  Product Availability Supervisor