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Michael Mitchell

Michael Mitchell

Service Desk Associate

Followers of Michael Mitchell516 followers
location of Michael MitchellPlymouth, Massachusetts, United States

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  • Timeline

  • About me

    Supply Chain & BI at Northern Pelagic Group

  • Education

    • Plymouth North High School

      2015 - 2019
      High School Diploma Marketing

      Activities and Societies: Baseball, National Honor Society Four years participating in honors classes, 5 total AP classes (2 online), and a four year vocational tech business program. National Honor Society member with a 3.8 GPA. Marketing College, Career and Technical Education:Marketing, Economics, Logistics, Hospitality & Tourism, Accounting, EntrepreneurshipDECA International Career/Development Conference competition (2x)State: International Business Plan First Place (2019), Food Marketing Series Fourth Place (2018)District:… Show more Four years participating in honors classes, 5 total AP classes (2 online), and a four year vocational tech business program. National Honor Society member with a 3.8 GPA. Marketing College, Career and Technical Education:Marketing, Economics, Logistics, Hospitality & Tourism, Accounting, EntrepreneurshipDECA International Career/Development Conference competition (2x)State: International Business Plan First Place (2019), Food Marketing Series Fourth Place (2018)District: Accounting Application Series First Place Show less

    • University of Massachusetts Dartmouth

      2019 - 2023
      Bachelor's degree Marketing

      Activities and Societies: Sunrise Southcoast Media & Comms Lead

  • Experience

    • Shaw's Supermarkets

      Oct 2017 - Feb 2019
      Service Desk Associate

      Train promoted or new associates, fill in CSR, Moneygram and Western Union, online lottery and scratch ticket selling, connecting consumer to service, FedEx location, petty cash management, safe counting, till balancing, bookkeeping, develop relationships with regulars, build clientele, while building skills of accounting, customer relation management, customer service, creative problem solving, laws and regulation knowledge, and management

    • Seven Stripes Fishing

      Dec 2018 - Mar 2021
      Marketing and Communications Intern

      Manage social media accounts, graphics design, promote blog and brand, reach out to leads, interact with customers, attract partnerships and giveaways, gain publicity, record and edit promotional materials

    • Lobster Spot

      May 2019 - Sept 2019
      Sternman

    • University of Massachusetts Dartmouth

      Jan 2020 - May 2020
      Conferencing and Events Staff

    • Shaw's Supermarkets

      Apr 2020 - Apr 2022

      Responsible for security and day-to-day operations of $7.7 million valued property Supervise 7 departments simultaneously Implent and carry out proactive procedures to ensure customer satisfaction and corporate expectations Complete time-sensitive tasks as they arrive Effectively & efficiently resolve unique daily issues Front end operations supervisionsConflict resolutionPlanning

      • Person in Charge

        Mar 2021 - Apr 2022

      • Customer Service Representative

        Apr 2020 - Mar 2021

    • Northern Pelagic Group, LLC (NORPEL)

      Jan 2022 - now

      • Supply Chain & Business Intelligence

        May 2022 - now

      • Accounting Intern

        Jan 2022 - Jan 2023

  • Licenses & Certifications

    • Occupational Safety and Health Administration 10-Hour Certification

      CareerSafe Online
      Apr 2019