
Fiona DC Ross
Community Living Assistant (CLA)

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About me
Urban Wellness Float Co-Owner
Education

University of Aberdeen
2010 - 2012Counselling SkillsStudied Person Centred Counselling Skills part-time at the University of Aberdeen. A certificated 120 hour training programme in counselling skills which is Counselling and Psychotherapy in Scotland (COSCA) validated.The Counselling Skills Programme has been designed for those who wish to know more about counselling skills and a ‘counselling approach’, either for use in their workplace or for their own personal development. The purpose of this programme is to enable participants to… Show more Studied Person Centred Counselling Skills part-time at the University of Aberdeen. A certificated 120 hour training programme in counselling skills which is Counselling and Psychotherapy in Scotland (COSCA) validated.The Counselling Skills Programme has been designed for those who wish to know more about counselling skills and a ‘counselling approach’, either for use in their workplace or for their own personal development. The purpose of this programme is to enable participants to apply counselling skills in order to support and empower others in a variety of supportive contexts.Counselling skills can enhance performance in various interpersonal contexts that require people’s voices to be heard.• good communication skills• active listening• verbal and non-verbal skills• acceptance, genuineness and empathy• self awareness and reflection• understanding of counselling theory Show less

University of Aberdeen
2004 - 2009Master of Arts in Psychology with Honours (2:1 degree with Hons achieved) Psychology
Experience

Capability-Scotland
Feb 2010 - Feb 2012Community Living Assistant (CLA)Community Living Assistant (CLA) for Capability-Scotland www.capability-scotland.org.ukI supported adults with learning disabilities and co-morbid mental health problems to live in the community. The nature of my work was to de-institutionalise individuals who have spent much of their lives in long stay hospitals, and are now adapting to living in the community. Working in the challenging behaviour unit, I did my utmost to empower the individuals I worked with, and to promote independence. Show less

Bp
Apr 2012 - Dec 2020HR Policies and Practices:• First line of contact for general enquiries, replying or redirecting as appropriate in line with HR model.• Advising line managers and employees on people policies and processes.• Supporting Reward and Talent Management processes through the provision of data and analytics.• Liaising with HR specialists, occupational health, and legal teams for case management.• Providing general support to HR Advisors on ad-hoc activity.HR systems and data management:• Maintaining employee records on the HR System (SAP).• Supporting monthly Global People Data (GPD) data validation• Data cleansing & completion of mass data uploads.• Running and analysing monthly reports (maternity, sickness etc.) & action appropriate outcomes.• Tracking long term absences for payroll actions & creating relevant letters.Exit:• Supporting team leaders to manage exits, including completing separation eForms, prorated leave calculations, and exit payments.• HR representative for exit interviews.• Providing advice on exit policies (annual leave, leaving dinners etc).Resourcing & Deployment:• Completing Verbal Offer Forms (VOFs) via the Talent Acquisition System (TAS) for internal moves and external hiring.• Completing internal redeployment move templates.• Supporting onboarding to the North Sea Region.Mobility (International & Domestic):• Completing International Mobility forms including Assignment Request Forms, Assignment Completion Forms, Cost Projection Forms & Pre-decision Relocation Forms.• Completing deployment forms in order to action returning expat payroll actions. • Supporting the relocation agent, Cartus, on general queries.• Completing right to work checklists, including sighting documentation.Other:• Dealing with all general ad-hoc queries.• Providing references for visa’s, mortgages etc. • Interfacing with HR service provider on complex systems or employee queries.• Supporting any project related activity. Show less
Team Assistant
Jul 2016 - Dec 2020HR Assistant
Apr 2012 - Jul 2016

Urban Wellness Float
Jan 2019 - nowCo-OwnerUrban Wellness Float, we are a family run business supporting our local community with their mind health and physical health and wellbeing. Our purpose built float room offering floatation therapy is based at the Urban Wellness Hub in Bridge of Don, Aberdeen.To find out more: www.urbanwellnessfloat.co.ukTo find availability and book: https://uwfloat.floathelm.com/storeFB: @uwfloatInsta: @urbanwellnessfloatGift cards are available online.Thank you for supporting us to continue doing what we love, supporting our community to feel at their best.With Love,Fiona & Float FamilyRelax Reset Restore Show less

Essentially EMMETT
Apr 2021 - nowTherapistMy aim is to support people and animals to move out of pain and into postural alignment, to ease restrictions, promote relaxation, and improve quality of Life. I started this EMMETT journey out of love for my own dogs, to ease stiffness for our elderly dog, and provide relaxation for our rescue dog. From learning and volunteering my time, my passion grew to where I am now… to being the first person in Scotland to qualify to the highest level as a practitioner for horses & dogs, and also a practitioner for people too..As you are reading this… you may be aware of tension in the shoulders/neck, lower back pain, feelings of sciatica, headaches/migraines… our animals can experience similar discomforts too! So, I love that I am able to support both dog and their human companion, horse and rider, to feel more balanced, relaxed, and in harmony together..For people: I have joined my Mum (Linda) & Sister (Emma) offering tailored sessions at Aberdeen Bowen Therapy based at our family wellness space, the Urban Wellness Hub, in Bridge of Don, Aberdeen.Find us on Facebook: www.FB.com/aberdeenbowenTo book online: https://AberdeenBowen.as.meTo find out more: www.AberdeenBowen.co.uk.For animals: I am offering Essentially EMMETT sessions for dogs outdoors at the Urban Wellness Hub, and stable/farm visits for horses. EMMETT is a unique form of muscle release therapy.Find us on Facebook: www.FB.com/EssentiallyEMMETT.Location: Urban Wellness Hub, 6 Balgownie Drive, Bridge of Don, Aberdeen, AB22 8FD Show less
Licenses & Certifications

Scottish Mental Health First Aid (SMHFA) Course
SMHFA is a NHS Health Scotland training course which is supported and endorsed by the Scottish Ambulance Service. For more information, please visit: www.smhfa.com |Sept 2011
Applied Suicide Intervention Strategy Training (ASIST) Course
ASIST is a NHS Health Scotland training course which is supported and endorsed by Choose Life. For more information, please visit: http://www.chooselife.net/Training/asist.aspx |Jan 2010
Volunteer Experience
Volunteer
Issued by Light in Africa (LIA) on Jun 2010
Associated with Fiona DC Ross
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