Jonathan Y.

Experience

• 

  Shanty Cat Shack

  Jan 2017 - Jan 2018

  E-commerce Office Manager & Sourcing Specialist

  Assisted various divisions of the company in maintaining dropshipping e-commerce site, sourcing products, managing inventory, shipping, vendor setup, and vendor payments• Updated inventory management system, investigated cost, quantity discrepancies• Monitored and restocked inventory• Liaisoned with vendors to communicate order delays, product issues, returns, tracking, and inventory• Processed and monitored claims resolution• Provided customer support

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  Appen

  Jun 2018 - Nov 2019

  Quality Assurance Test Analyst

  Gathered data with a human touch. High-quality training data for machine learning enhanced by human interaction. Appen provides high-quality training data to improve machine learning at scale• Search Media & Social Media Evaluation• Analyze Social Media Postings• Provided feedback on news feeds, advertisements, and search results• Transcription (review audio clips)• Survey and Data Collection• Linguistics Specialties (Text to Speech, Computational, Phonetics, Pronunciation, Annotation, etc.)• Lexicon Annotation• Speech Evaluation Show less

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  Lionbridge Technologies

  Dec 2019 - Jul 2020

  Video Games Test Associate

  Remote functional game tester for AAA and Indie PC games from well-known publishers prior to pre-release.• Ran test cases, reported bugs, validated/monitored gameplay, provided feedback for game improvement and experience

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  Freelance

  Jan 2020 - now

  Product Designer | UX UI Designer
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  Jewelers International

  Sept 2021 - Jan 2022

  Product Designer

  Assisted in the development of a new brand for the company and helped the company break into the e-commerce business. Designed the company's new e-commerce website and assisted with product development. Researched and created buying experiences for jewelry products.Improved the UX/UI of the website through user research

• 

  FeelGood Design

  Sept 2022 - now

  Product Designer