Joanna M.

Experience

• 

  Westgate Pharmacy

  Nov 2017 - Nov 2018

  Retail Assistant

  Worked in a busy pharmacy where I was able to learn a significant amount of professional health fields in related to medicine, customer service and great communication skills.- Operational success for the pharmacy, providing patients with a professional and high quality service through innovative processes leading to optimal patient satisfaction- Being accessible to and providing appropriate and accurate advice to customers, advising other healthcare professionals on pharmaceutical care and information, appropriate OTC sales under supervision- To fully complete any tasks required to ensure ongoing success of the business- Commitment, flexibility and availability towards the operational function of the pharmacy- Building revenue streams through innovative and efficient delivery of services to patients Show less

• 

  Mighty Hotdog

  Oct 2021 - Jan 2022

  Cash Register Operator

  - Consistently gave out friendly service to customers and handled any concerns or complaints - Demonstrated integrity and honesty while interacting with team members and managers- Provided excellent and maintained high standard customers service during high volume, fast paced operations

• 

  4 cuts of life

  Jan 2022 - Sept 2022

  Cashier

  - Ability to maintain excellent customer service by assisting them in taking photos - Work with any digital devices and have the skills to fix any problems within the booth - Identifying any issues for the machine and giving detailed weekly report and actively participating in team meetings with other members

• 

  Auckland University of Technology

  Sept 2022 - Dec 2023

  ICT Student support

  - Great knowledge in MS Office software in a Windows 10 environment.- Ability to communicate clearly and concisely, both orally and in writing. - Good problem-solving skills; ability to think around problems and come up with solutions.

• 

  Fresh Berry Company of NZ Ltd

  Dec 2022 - Feb 2023

  Administration Support

  - General data entry (particularly MS excel)- Debtor management and lodging invoice queries- Maintain an accurate record keeping system to ensure that all documents are filed appropriately- Checking of remittances and Buyer Created Tax Invoices- Assist the sales team with the management of sales- Project work and other related duties as required- Assist other areas of the wider business as required, providing cover for other areas of the Group as necessary.

• 

  The University of Auckland

  Feb 2023 - Nov 2023

  Unicrew Member

  - Paid casual contract by helping organize University of Auckland Events- Facilitate major events such as orientation day, graduation ceremony and UoA open day

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  NZUni Talent

  Mar 2023 - Nov 2023

  NZUni Talent Ambassador

  Part of UoA careers team – CDES - as an ambassador and help your peers access job opportunities, connect with employers - Generate ideas to raise awareness of the jobs board and drive engagement.- Attend university events to represent NZUni Talent- Help produce content for the promotion of the platform (videos, social media posts etc) - Outstanding written and verbal communication skills.- The ability to influence and build a good rapport with other students- Experience addressing groups of your peers in person or virtually.- A problem-solving mindset- Great organisation skills with excellent attention to detail. Show less

• 

  Summer of Tech

  Apr 2023 - Nov 2023

  Data Analyst

  - Assist Summer of Tech with data collection, transformation and analysis for Alumni research- Help gather data via scripts / api’s to gather research data- Help provide data reports and visualisations- Help connect data to our Metabase data warehouse- Build models to enable proper analysis of the data

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  Westpac New Zealand

  Feb 2024 - now

  • Associate Platform Engineer

    Nov 2024 - now

  • Digital Graduate

    Feb 2024 - Nov 2024