Monica Janova

Monica Janova

Quality Control Specialist

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location of Monica JanovaDubai, United Arab Emirates

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  • Timeline

  • About me

    Managing Director

  • Education

    • Private Institute of Business and Management

      1997 - 2001
      MBA Business Management and Economics
    • City & Guilds, London

      2010 - 2011
      Diploma Hospitality Management & Leadership
    • City & Guilds London

      2011 - 2012
      Diploma in Customer Sevice Customer Service
    • London Business School

      2010 - 2011
      Diploma in Event Management Event Management
  • Experience

    • Mektec Europe GmbH

      Mar 2002 - Dec 2005
      Quality Control Specialist

      Overlooking quality control tests to maintain quality of high –tech medical, automotive, industrial and smart electronics components for one of the world’s leading manufacturer in Europe with worldwide productionProvide leadership to production department to ensure the quality of all products meet the company standards and regulations

    • ISS SUNBORN Yacht Hotel 4*

      Jan 2006 - Aug 2008
      Restaurant Manager

      Responsible for A’la Carte Restaurant serving French-British cuisine, including overseeing the smooth day to day run, also overlooking the Bar and C&B department.

    • Compass Group

      Sept 2008 - Mar 2009
      Events Coordinator

      Planning, organizing and managing conferences and meetings, as well as running events in other parts of The British Library ranging from small executive dinners to dinners in excess of 200 and high profile receptions for up to 350 people.

    • Peyton & Byrne Ltd

      Apr 2009 - Aug 2011
      Deputy Events Manager

      Overseeing a dedicated state of the art conference centre with an Auditorium of 255 seating facility and meeting rooms, Responsible for the operation team to ensure smooth run of conferences, meetings, corporate events, high profile functions, dinners, weddings, receptions, launches, showcases and private parties.

    • Peyton Events

      Sept 2012 - Sept 2016
      Conference & Events Manager

      In charge of the whole Conference Centre and Internal Hospitality Department as well as recruitment, staff training, HR issues, managing budgets and financial plans.The main company contact with internal and external clients in terms of planning, negotiating and up sale.Handle business incentive regarding national and international clients, managing future sale and dealing with enquiries and complaints, conducting client show rounds and tastings, liaising with Executive Chef in approval of new and bespoke menus. Show less

    • AKAT - The Future of Cold Chain

      Aug 2016 - now
      Managing Director

      Brand development of AKAT The Future of Cold ChainUndertaking the ultimate responsibility for the company performance, direct all activities and productivity of entire operations and client relationshipsMaximizing profits through developing new strategies to improve efficiency of the business that meets expectations and needs of local and international clients and suppliers within pharmaceutical, food and logistics industries

    • Graysons at The British Library

      Sept 2016 - Dec 2017
      Head of Events and Members Catering

      Developing and executing the offer for both internal and external events including all hospitality and Members catering at Europe’s largest research Library I have played a key role in designing and planning newly launched Members Room and Bar attracting over 3K new Members in first 6 months

    • The Lime Tree Cafe & Kitchen

      May 2018 - Oct 2018
      Operations Manager

      Managing four Cafe branches of well known Dubai brand with fully HACCP and Gluten free certified kitchen and bakery, Jumeirah Branch Est. In 2001, Sheikh Zayed Road, Al Quoz Café and The Beach JBR Walk CaféImproving performance, productivity and efficiency through implementation of effective strategies, plans and SOP'sPerforming quality and inventory control, monitoring KPP, review of financial statements to improve profitabilityImplementing training plans for new staff and cross-training of long-term employees to enhance service development Show less

  • Licenses & Certifications

    • Personal Liquor License

      Nov 2016
    • TQUK Level 3 Award in First Aid at Work QCF

      Ofqual
      Jun 2015
    • Emergency First Aid at Work

      Aid Training & Operations Ltd
      Feb 2013
    • Foundation Certificate in Food Hygiene

      Royal Society for Public Health
      Jun 2013
    • TQUK Level 2 Award in Cardiopulmonary Resuscitation & Automated External Defibrillation

      Ofqual
      Jun 2015
  • Volunteer Experience

    • Welcome team

      Issued by Heathrow on Mar 2012
      HeathrowAssociated with Monica Janova