Alison Windebank

Experience

• 

  Sainsbury's

  Oct 2003 - Feb 2005

  • Customer Service Supervisor

    Apr 2004 - Feb 2005

  • Cashier

    Oct 2003 - Apr 2004
• 

  H&M

  Feb 2005 - Aug 2023

  As a Regional Product Lead (RPL) I was the link between the global product teams, regions, and markets within EMEA. I collaborated with the product teams sharing my knowledge and understanding of the business, customer needs and market /regions, to help them build customer centric products that achieve business objectives, meet customer expectations and are adaptable to meet specific market needs. I was responsible for proposing supporting and ensuring successful and efficient roll-out of launched products in the regions as well as benefit realisation, efficient operations and achievement and follow up of specific product KPIs. I regularly communicated this to the product teams, regional stakeholders and sometimes external vendors to gather learnings, share feedback and offer ideas of how products can be improved. Show less The replenishment warehouse is a vital part of the supply chain, ensuring that all stores receive the right stock at the right time. My building serviced all H&M stores within the UK & IE , we provided daily service and our aim is to secure the customer promise in an efficient and sustainable way. As a warehouse manager my responsibilities were ; Ensure a positive and safe working environment for my team of 250 colleagues Attract and recruit new colleagues into logistics but also the brandTraining and development of my team at levels I was also responsible for optimising profitability with strong organisation & planning , cost management, streamlining efficiency through strong operational practices , sharing & implementing new initiatives & ideas , always with the best customer experience in mind. Show less In my role as Store Manager I was responsible for leading a team of 70 and 200 colleagues. My goal was to ensure that my store offered the best shopping and working experience. The three key responsibilities as a Store Manager were the following; SellingDriving sales and implement strategies to enhance shopping experience in my stores, ensuring that sales targets and company goals were achieved. EmployeesSupported and lead teams to enhance the shopping and working experience in my stores. Developed my team to secure a pipeline of future talent. Ensure all employee relations responsibilities; legal requirements and H&M policies are fulfilled.ProfitabilityFollowed up and analysed selling KPIs and store performance weekly, monthly and quarterly. Initiated actions to increase profit, short and long term planning and goals for my store. Ensured that all safety, security and administration procedures were followed. Show less

  • Regional Product Lead EMEA Hub

    May 2022 - Aug 2023

  • Store Operations Responsible UK & IE

    Apr 2019 - Apr 2022

  • Replenishment Warehouse Manager UK & IE

    Apr 2016 - Mar 2019

  • Store Manager

    Dec 2013 - Mar 2016

  • Area Auditor

    Jun 2011 - Nov 2013

  • Admin Manager

    Sept 2009 - Jun 2011

  • Administrator

    Feb 2007 - Sept 2009

  • Supervisor

    Feb 2006 - Feb 2007

  • Sales Assistant

    Feb 2005 - Feb 2006
• 

  Gymshark

  Nov 2023 - now

  NSO Programme Manager