Sara Al Blooshi (IA , PCC Fellowship , PMP)

Experience

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  Hamad Medical Corporation

  Jan 2010 - now

  In my role, I have implemented quality assurance programs to enhance staff performance, ensuring accuracy in the referral process and effective resource management. I conduct performance evaluations, analyze data for improvement, and ensure regulatory compliance while developing risk management strategies. Collaborating with internal departments and external partners, I facilitate seamless service coordination. Additionally, I manage a generic email account to provide timely and professional responses. Show less In my capacity as a Person-Centered Care Lead, I assumed a crucial role in steering three facilities towards PCC certification by overseeing a range of key responsibilities. These included developing and executing person-centered care strategies, fostering collaboration across multidisciplinary teams to ensure adherence to PCC principles, providing comprehensive training to staff on the significance of person-centered care and best practices, acting as the central point of contact for PCC-related inquiries, meticulously monitoring and evaluating progress towards certification, proactively recommending corrective measures as needed, facilitating seamless communication and collaboration among staff, residents, and families to elevate the delivery of person-centered care, and meticulously maintaining detailed documentation and records pertaining to PCC initiatives and outcomes to meet certification requirements. Show less Managed and supported various Healthcare improvement project.• Provided training, instructions to the project stakeholders.• Led the training frameworks for the projects.• Monitored and resolved risks related to the project, leading risk mitigation and change management.• Managing the events especially liaison with the External Exhibitors and Speakers with polices, compliance and training.• Managed the exhibition area of First Patient Experience forum, Qatar.• Provide support and insight into significant organizational development changes - transformation.• Interview the patients to collect their stories for improvement and strategic projects like patient’s story book.• Manage the external communication to our support partners regarding patient experience projects likePatient Mobile Library Project.• Lead the hospital rounds team and create observational report for Executive committee member of the facilities to enhance person centered care.• Creating new business cases for patient experience projects.• Manages VIP patient referrals. Works with projects based on the management or operational needs of the Department.• Review and manages customer service staff grievances. Show less

  • Quality Manager

    Jan 2024 - now

  • Administrative affairs researcher (Person Centered Care Lead)

    Sept 2021 - Jan 2024

  • Admin. Senior Supervisor (Senior Project Lead and Operation support)

    Jan 2010 - Aug 2021
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  Future Bridge Academy - Qatar

  Nov 2017 - now

  Director Of Education And Training

  • Manage and implement educational (academic highlight school – post graduate studies) and training (corporate learning and development) strategies• Oversee the training frameworks and programs for clients and align with business continuity strategies and policies• Conduct TNA – Training Need Analysis and design training framework, courses in multiple categories including coaching, e-learning, and face to face.• Extract studies, subject matter experts into learning curriculum• Build partnership with business identities• Lead learning engagement projects for business and sale initiatives• Porpose latest technologies in the learning sectors including LMS and outsourcing design developers – quality checks• Work with coach(s) and use instructional design principles to script, storyboard and deploy effective blended learning solutions• Scan new technologies to continually improve the provision for teaching, learning and assessment• Undertake any other reasonable duties as required by clients need for learning and organizational development• Evaluate learning performance to ensure that coaching is meeting the individual & business needs, improving performance Show less

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  Inovisqatar

  Dec 2017 - now

  Company Owner