Marcela Cantu

Experience

• 

  Tchibo

  Sept 2009 - Dec 2009

  Quality Management Hard Goods Intern

  - Preparation of legal paperwork (Declarations of Conformity) for the free movement of new products in Europe based on European legislation- Creation of Scorecards in SAP and MS Excel for performance evaluation of production process- Elaboration of quality manual in English and German- Benchmarking of service and warranty of Tchibo- Creation of database of all quality standards- Perform quality laboratory tests for new products

• 

  Daimler

  Apr 2010 - Jul 2010

  Global Service & Parts/After-Sales Intern

  - Information management and support in planning and development meetings for 2 new units for Mercedes-Benz Vans division- Tracking and follow-up of agreements reached for the Group- Assessment of automotive components for customer-oriented product optimization - Classification of significant test drive results

• 

  Promexico

  Aug 2012 - Mar 2015

  Foreign Trade Analyst - Mexico's Government Commercial Office in Chile / Embassy of Mexico in Chile

  Accomplishments:• Trade results surpassed exports target by over 282% (+70M USD), ranking the office in third place among all Representative Offices Abroad from ProMéxico around the worldResponsibilities:Management of exports from Mexico to Chile through:• Development market feasibility studies to determine the success of Mexican products in Chile• Prospecting potential Chilean importers for Mexican companies interested in developing commercial partnerships abroad• Elaboration of business agendas for companies and government institutions• Advising companies in the process of import, export and investments• Cultivate and maintain strong relationships with senior representatives of Chilean and Mexican companies as well as governmental entities, to enhance long lasting business relationships and the development of additional projects• Coordinate the participation of Mexican exporters in sectorial trade missions and events (Mexico's pavilion in events such as: EXPONOR 2013, Food & Service 2014, etc.)• Responsible of the Pacific Alliance in ProMexico Chile Show less

• 

  Tecnológico de Monterrey

  Feb 2017 - May 2018

  Key Account Manager

  Accomplishments:• Capture of new businesses, generating profits by over 116% (+348K USD) of the established goal, negotiating one of the company's biggest sales for Tailor-Made Program Designs in LATAM• Creation of 42 new clients for long-term strategic and business relationships for In-Company program servicesResponsibilities:Accountable for managing and developing key accounts for Tailor-Made Program Designs (In-Company):• Prospect potential clients to provide In-Company program services (B2B / U4O)• Create, execute and improve strategic business plans to maintain long-term relationships with customers• Identify linking opportunities, develop academic proposals (solution design) and economic proposals to meet the client's needs• Manage CRM (Customer Relationship Management) for key accounts• Cultivate and maintain strong relationships with active clients, to improve long-term relationships and the development of additional businesses• Search for business opportunities for the development of Tecnologico de Monterrey services Show less

• 

  Promexico

  Jun 2018 - Dec 2018

  Trade & Investment Project Manager - Mexico's Government Commercial Office in Peru

  Accomplishments:• Increased Exports portfolio from $25M USD to $66M USD• Contributed to the Investment portfolio with $25M USD• Achieved and exceeded all target requirements for Trade and InvestmentResponsibilities:• Manage project portfolio of $83 MUSD• Identify new business opportunities and project development in Peru and Ecuador throughout all industry sectors including, but not limited to mining, transport, renewable energy and infrastructure• Coordinate Trade missions and events for Exports and Investment between Mexico, Peru and Ecuador Show less