Monika Roguljic

Experience

• 

  Credo Banka d.d.

  Mar 2006 - Jun 2012

  Senior Specialist for Credit and Guarantee Operations

  Meeting with and interviewing corporate and personal customers, discussing their financial requirements and providing appropriate financial advice, analysing clients financial reports in intension to advise corporate clients about loans, guarantees and other bank products, preparing lending agreements, promoting the bank services, planning and problem solving, writing reports, managing projects.

• 

  Hrvatska poštanska banka, d.d.

  Jun 2012 - now

  Corporate Banking DivisionLarge Companies and Public Sector DepartmentTHE PURPOSE OF THE JOB:Realization of sales plans through the establishment and development of business relationships with the existing customers of the Bank and active participation in the sales of products and services in the field of business banking.KEY TASKS:Establish, develop and maintain a business relationship with the Bank's clients from my portfolio.Continuously monitor, advise, educate, inform and sell products and services of the Bank and members of the HPB Group's to the existing and potential customers of the Bank. Perform all necessary activities of deposit and credit guarantee business for clients. Perform all necessary activities of cash and cashless payment transactions for clients. Offer clients services from the Sector of financial markets and services of Retail Division. Inform and sell products of direct banking (business cards, POS, Internet Banking) for clients. Timely prepare and send requests, orders and suggestions to relevant persons and other organizational bodies and the units of the Bank in order to complete the processing of cases.Follow the credit product and collateral for clients. Advise clients about the possibilities of using funds from the EU pre-accession funds. Resolve complex complaints, inquiries and reclamation. Collect data and documentation from clients (financial indicators, collateral and other required documentation). Analyse financial and other reports of the clients and carry out a risk assessment in credit operations under the established methodologies. Regularly monitor placed at risk products through processing maturity, control regularity of repayment and contact, inform the client and negotiate with the client about the settlement of debts. Take measures of early charge by giving the order to activate collateral agreements. Cooperate with relevant bodies and institutions related to the credit guarantee operations. Show less ACTIVITIES RELATED TO GENERAL SERVICES DIVISION:- Creating investment plan within long term material and non-material assets, creation of plan of general and administration costs;- Analysis of investments and costs plan;- Assumption of plan execution until end of fiscal year;- Drafting official regulations documentation for procurement operations;- Car policy tracking: reporting, contracts reporting for Procurement sector operations and other administrative work;ACTIVITIES RELATED TO MATERIAL ACCOUNTING DIVISION:- Creating statistical reports, comparison and controlling with general ledger accounts;- Accounting book-keeping control;- Creating general and administration cost plans, capital investment plans, audit reports;- Storing and posting incoming invoices, delivery of payment orders and bookkeeping;- Posting and payment of invoices in foreign currencies;- Bank material costs for petty cash operations;- Travel orders cost calculation and payment on personal account of employees;- Business card cost posting and recording;- Assets recording and analysis, asset bookkeeping;- Amortization posting and accounting;- Material accounting posting and reconciliation of bookkeeping evidence with Inventory internal committee and Warehouse Show less Processing inflows from abroad for legal entities and persons. Processing abroad remittances, foreign currency purchases on behalf of the client, transferring funds to other Banks. Processing foreign pensions. Resolving outstanding items by passing a general ledger account in the Department. Receiving - control and sending the payment redeemed checks or international postal money order. Handling queries and complaints related to international payments. Sending requests for entryfee, creation of SWIFT messages MT191, MT190, MT199, MT103, MT202. Retrieving information and statements and sending them to clients. Drafting various reports at the request of businesses and government. Show less

  • Customer Relationship Manager

    Apr 2016 - now

  • Specialist within General Services Department

    Nov 2013 - Apr 2016

  • Specialist in Foreign Exchange Payments

    Jun 2012 - Nov 2013