Lisa Stires

Experience

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  Kings Supermarkets, Inc.

  Jan 1999 - Jan 2006

  Engineering / Maintenance Expeditor - Service dispatch

  Administrative Assistant to the Manager of Engineering, Maintenance, Construction and Supplies. Responsible for personal and business calendar for the Department Manager. Maintain a high level of confidentiality in a professional manner. Minor Project management, and administration. Responsible for composing correspondence and communications on behalf of Department Manager. Responsible to create and prepare routine presentations/memos/reports for department. Responsibilities include service call entry, dispatch and expense monitoring (Excel spreadsheets). Liaison for Field Supervisor. Taking phone messages, and record and update calendars for Manager and Field Supervisors. Preparation of bid packages, correspondence and department financial reports. Maintain file upkeep on store maintenance, service contracts and correspondence. Heavy written and verbal, Field Supervisors, customer and vendor communications, filing, organizational skills and follow up. Accounts receivable, account follow up. Relief of telephone switch board. Purchasing of equipment and supplies for stores and the home office. Excellent organizational and inter-personal skills. Customer Service and Support. Show less

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  Advanced water Conditioning

  Jan 2006 - Jan 2007

  Customer Service/dispatch

  Customer service for call center, data entry. Assist customers with concerns and problems. Dispatch service technicians. Accounts receivable. Billing and follow up. Call priority, warranty verification. Follow up on service and warranty calls. Heavy telephone, written and organizational skills. Heavy follow up. Heavy computer use.

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  Jay-Hill Repairs

  Jan 2006 - Jan 2007

  Service writer/ dispatch

  Customer service for call center, data entry. Assist customers with concerns and problems. Dispatch service technicians. Accounts receivable. Billing and follow up. Call priority, warranty verification. Follow up on service and warranty calls. Heavy telephone, written and organizational skills. Heavy follow up. Heavy computer use.

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  Carl Guinta Associates, Inc

  Aug 2009 - May 2020

  Executive Administrative Assistant

  Executive/Personal Assistant to Owner of the company and personnel. Responsible for personal and business calendar for the Owner. Maintain a high level of confidentiality in a professional manner. Minor Project management, and administration. Responsible for composing correspondence and communications on behalf of Owner. Sole office support for the company. Responsible to create and prepare routine presentations/memos/reports for entire company. Maintain all bookkeeping for accounts receivable, including invoicing and statements for receivables, use of Quick books. Responsibilities include Receptionist, meet and greet all visitors, taking phone messages, and record and update calendars for Owner. Correspondence and monthly receivable financial reports. AIA Billing. Project management (ie contracts, change orders, deadlines, etc.) Maintain file upkeep. Heavy written and verbal, customer communications, filing, organizational skills and follow up. Accounts receivable, account follow up. Excellent organizational and inter-personal skills. Customer Service and Support. I am also a Notary Public in New Jersey. Show less

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  International Tool & Manufacturing,Inc

  May 2020 - now

  Office Manager, ISO 9001:2015 QMS Internal Auditor

  Office Manager, Internal Auditor. Maintain a high level of confidentiality in a professional manner. Minor Project management, and administration. Responsible for composing correspondence and communications. Office support for the company. Responsible for creating and preparing routine presentations/memos/reports for the entire company. Maintain all bookkeeping for accounts receivable, including invoicing and statements for receivables, responsible for accounts payable, including reconciliation of all invoice to packing slip, use of Quick books. Responsibilities include taking phone messages, Correspondence. Project management (ie contracts, change orders, deadlines, etc.) Maintain file upkeep. Heavy written and verbal, customer communications, filing, organizational skills and follow up. Accounts receivable, account follow up. Excellent organizational and interpersonal skills. Customer Service and Support. Purchasing of equipment and supplies.ISO 9001-2015 Internal Auditor- Maintain all Quality Management for ISO-9001-2015 Certification. Including, but not limited to review of proposed project (risk management), prepare and remit proposal, Contract review, material and processing certifications, preparing shipping documents, shipping. Responsible for performing internal QMS ISO 9001-2015 audits. Responsible for preparing the ISO-9001-2015 Audit. Show less