Experience

• 

  Associates of glens falls insurance

  Dec 2014 - Jan 2015

  Intern
• 

  Certent - insightsoftware

  Sept 2015 - Feb 2018

  Certent provides cloud-based and in-house enterprise disclosure management solutions that help improve efficiency, accuracy, control and reduce risk in your internal and external reporting. Disclosure Research helps enhance your disclosure management processes with the ability to conduct peer comparisons and XBRL analyses, while providing access to accounting standards, rules and regulations. My day-to-day activities include in-depth prospecting, conducting product demonstrations, managing a healthy sales pipeline, creating proposals and ultimately closing new business for Certent. Show less

  • Sales Manager, DisclosureNet

    Jul 2016 - Feb 2018

  • Business Development Manager

    Sept 2015 - Jul 2016
• 

  Zoominfo

  Feb 2018 - Jan 2022

  2020 & 2021 ZoomInfo President's Club WinnerMain Point of Contact for ZoomInfo's largest Enterprise clients managing a book of business worth $14M annual revenue. My area of focus consists of advising my clients on their Go-To-Market strategy ensuring they reach their goals. As their companies grow or focuses change I help find solutions that optimize their efforts and ensure the success of the sales and marketing programs.I am responsible for all aspects of account management, adoption and customer success planning. I develop and execute strategic account plans, deliver strategic business reviews, and drive overall customer satisfaction. I perform routine health checks and ensure clients receive a return on their investment. Show less

  • Strategic Enterprise Customer Success Manager

    Oct 2019 - Jan 2022

  • Account Manager

    Feb 2018 - Oct 2019
• 

  Smartsheet

  Jul 2022 - now

  Sr. customer success manager iii - strategic accounts

  Main point of contact for Smartsheet's key enterprise customers, managing over $8M annual revenue. My focus is to help optimize our client's project portfolio management efforts ultimately working towards building long lasting relationships. I am in charge of securing renewals, expansion opportunities and overall customer return on investment.