Experience

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  Psa peugeot citroën

  Oct 2008 - Oct 2020

  Leadership of the Excellence Department (PSA Excellence System) in engineering design and development department South America, having as main assignments:- Manage the team of Lean product and Process in order to enhance operational effectiveness through the tools chosen by the group, as well as leader’s development.- Coordinate the Quality Management System (SMQ) in the field of design and development activities (engineering);- Quality audits segment;- Coaching and tutor in methodology to the problem-solving process, and associated tools.- Responsible for Visual Management System of all engineering team, in order to support quality convergence product and projects.- Responsible for the unfolding of the strategic goals. Show less System Coordination of quality excellence of the engineering direction, leading a team in conducting work improvement and autonomy, using tools and Lean philosophies. Coordinator of the process of preparation and unfolding of goals with a focus on the company's strategy. Conduct of multidisciplinary working groups; Trainer for all levels including staff in Lean tools and methodologies. Recognition for 3 consecutive years as an instructor with the greatest hourly load dedicated to development of internal competences in internal methodologies and toolsCoach for managers in the implementation and maintenance of Visual Management. Deployment of tools and methodologies such as VSM, Method of problem-solving, Visual management, reports, A3, PDCA, 5S. Conduct of multidisciplinary network aimed at the sharing and alignment of decisions linked to the system of excellence. Show less

  • Quality Management Coordinator

    Jan 2014 - Oct 2020

  • Quality Coordinator

    Oct 2008 - Dec 2013
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  Trane technologies

  Nov 2020 - now

  Responsável pela excelência operacional da direção comercial, tendo como principal objetivo a promoção da melhoria contínua nestes departamentos, através da metodologia Lean e ferramentas associadas (Mapeamento de Fluxo, PDCA, Relatórios A3, 5S). Desdobramento e alinhamento de objetivos estratégicos, gerenciamento de KPIs e gestão visual. Liderança de iniciativas em Customer Experience. Condução de projetos de produtividade proporcionando um saving representativono último ano. Liderança de projeto de Engajamento contribuindo para elevar o resultado da região. Capacitação e mentoria Lean para líderes. Participação em ações de diversidade e inclusão. Show less

  • Sales Operations Manager

    Jul 2023 - now

  • Head of Operational Excellence

    Nov 2020 - Jul 2023