
Timeline
About me
Customer Experience and Employee Experience Consultant / Customer Whisperer - accelerate customer centricity in organizations. Your customers will be heard and you'll be able to give them a memorable experience.
Education

Faculty of business and economics maribor
-Master's degree marketing/marketing management, generalActivities and Societies: Marketing Club

Faculty of business and economics, maribor
-M.sc. marketing/marketing management, generalActivities and Societies: Marketing Club

Ii. gymnasium for math and science maribor
-Bachelor of science (bs) mathematics
Experience

Henkel slovenija
Jan 1996 - Jan 1997Procurement dept.
Neto d.o.o.
Jan 1997 - Jan 1999Project manager
Metropolis media
Jan 1999 - Jan 2000Marketing manager
Motomedia alias burda
Jan 2000 - Jan 2005Sales and marketing manager
Ibm
Jan 2006 - Jan 2010Marketing manager
Cx institute / abena d.o.o.
Jan 2010 - Apr 2024Customer experience and strategic marketing consultant
Bisnode
Jan 2011 - Aug 2017- marketing strategy and implementation for 8 countries
Group Customer Experience Manager
Jul 2016 - Aug 2017Marketing Manager CE region
Jan 2011 - Jun 2016

Društvo za marketing slovenije – dms
Feb 2014 - Sept 2021Member of executive board
Big bang slovenija
Jun 2018 - Mar 2019Customer experience manager
Gea college
Sept 2020 - nowLecturer & faciliator - customer experience and user experience
Naka
Sept 2021 - May 2022Customer experience manager
Ekwb
Nov 2022 - Jan 2024Customer support and experience manager
Tiko pro d.o.o.
Feb 2024 - nowDirector of marketing and business development
Licenses & Certifications

Customer experience masterclass
Cx masterclassOct 2019
Volunteer Experience
PR manager and Project Manager
Issued by Institution Med.Over.Net on Jan 2005
Associated with Aleksandra Brank
Languages
- slSlovene
- enEnglish
- geGerman
- itItalian
- seSerbian
- crCroatian
Recommendations

Erixon hatoguan manurung
Ex - Customer Care Sr. Team Leader at Home Credit IndonesiaDepok, West Java, Indonesia
Dinu roy
WORKINGKerala, India
Osman yavuz
Turkeytravelclub.com Türkiye Travel ClubAntalya, Türkiye
Abayomi fatoki
Financial Services | Sales & Marketing Manager | Business Development Manager | Administration and C...Nigeria
Laurie mckenna
Product Design Analyst at Nextgen HealthcareHorsham, Pennsylvania, United States
Andis olarte
Integrador/EmprendedorBarranquilla, Atlántico, Colombia
Enrique cabañero martínez
CTO at Global Helicopter Service GmbHAxdorf, Bavaria, Germany
István vezsenyi
Head of IT Innovation CenterHungary
Sumitesh naithani
SDE1 at Publicis SapientSrinagar, Uttarakhand, India
My-kien tran
PhD, Pharmacist, Regional R&D Technical Services LeadHo Chi Minh City Metropolitan Area
Amrita roy
Vedica Scholar Co'24 | Product Enthusiast | Yoga Teacher & PractitionerNew Delhi, Delhi, India
Yash vardhan rai
Senior Executive- Logistics @ Cafe Coffee Day|| Ex- BankerBengaluru, Karnataka, India
Joselin galarza
Diseño web • Diseño de anunciosGreater Valencia Metropolitan Area
Ana hubanova
Senior Brand & Digital Product DesignerSt Gallen, St Gallen, Switzerland
Chinmay lohani
RBM,Cipla Oncology Delhi | IIM-K | Operations & Supply Chain Management | XLRI-Jamshedpur | IIFT-MOO...Delhi, India
Linda perry
Manager, Global Trade Compliance (Americas)Lima, Ohio, United States
Kevin egan
Technical Support Team Manager at SGNDundee, Scotland, United Kingdom
Phani kiran
Experienced IT Project Manager | Technical Lead | Delivering High-impact Technology Solutions | Tran...Dubai, United Arab Emirates
Prithiv kumar
Creative Problem SolverChennai, Tamil Nadu, India
Saman saatian
Technology Solution Professional | Security, Compliance, Identity, Endpoint ManagementDallas-Fort Worth Metroplex
...