Logan Fuentes

Experience

• 

  Johnson Center University of New Mexico

  Feb 2011 - May 2013

  Gym Attendent
• 

  GC Services

  Jun 2013 - Sept 2013

  Data Analyst

  Managed daily calling agent schedules based on call statistics using Livevox calling softwareReported statistics data and findings based on Livevox data to upper management to create most efficient/productive calling schedules

• 

  PWCC Auctions

  Oct 2013 - Nov 2014

  Operations Manager

  Managed operations of high end sports cards and memorabilia for online auction house. Worked with six person team to achieve sales over $1million dollars each month.Experience with shipping/distribution and image editing using Adobe photoshop software

• 

  Rancho Cucamonga Quakes

  Mar 2015 - Oct 2015

  Marketing and Promotions Intern

  •Assisted promotions team in execution of all game day promotions and fulfillment of sponsorship requirements•Set up and maintenance of all on field and traffic driving promotions, coordination of entry forms, prizes, and contestants required to successfully perform in game promotions•Pre-game preparation of stadium, hanging of sponsorship banners and table set up, promotional Quakes handouts and signage of event nights•Provided outstanding customer service and served as Brand Ambassador throughout the season Show less

• 

  BELLA + CANVAS

  Jul 2016 - Mar 2021

  • Salesforce related duties include: creating new fields, complex reports, dashboards, creating new apps and custom objects, setting up workflow automation, and integrating the system with other properties across the internet, maintaining data integrity and quality, adding new users in accordance with our security policies, and deactivating employees who have left, keeping Salesforce updated with new patch releases, versions, and maintenance• Maintaining/Updating Service cloud to ensure customer service team is operating at highest possible efficiency• Collaborating with marketing team on Marketing Cloud Data extensions, personalized email journeys and creating online form to contact generation.• Training our company’s employees/users within our Salesforce cloud environments• Direct liaison between the sales team and I.T. Working directly with the Bella+Canvas sales team to provide relevant data to support their job. Show less

  • Salesforce Administrator

    Oct 2017 - Mar 2021

  • Direct Sales Project Coordinator

    Jul 2016 - Oct 2017
• 

  The Wonderful Company

  Mar 2021 - now

  Salesforce Administrator