Deep Enrich
Dayana Petkova
Shift Manager
777 followers
Sofia, Sofia City, Bulgaria
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About me
Operations Manager
Education
University of National and World Economy
2012 - 2016Bachelor's degree Regional developmentUniversity of National and World Economy
2016 - 2017Master's degree Regional development and business
Experience
Brick Cafe Bar&Dinner
Oct 2013 - Apr 2016Shift Manager.webp)
Sixty K Ltd (60K)
May 2016 - Feb 2020Training and QA Specialist
Sept 2019 - Feb 2020Senior Advisor (SME)
May 2018 - Aug 2019Customer Service Specialist
Apr 2017 - May 2018Customer Service Representative
May 2016 - Apr 2017
TELUS International Europe
Mar 2020 - Jun 2021Workforce Management Specialist
Concentrix
Jul 2021 - Oct 2021Advisor II, Technical Support with German and English Languages
Sitel Group
Oct 2021 - nowOperations Manager / Partner Support
Nov 2022 - nowImplementation Services Team Manager
May 2022 - Oct 2022Remote Implementation Specialist with German and English Languages
Oct 2021 - May 2022
Licenses & Certifications
- View certificate
Navigating Perfectionism as a Manager
LinkedInMay 2023
- View certificate
Operations Management Foundations
LinkedInNov 2022
Languages
- enEnglish
- geGerman
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