Ahmed Samir

Experience

• 

  Etisalat Misr

  Jun 2007 - Dec 2008

  Costumer Service Specialist
• 

  ECCO Oustsourcing

  Mar 2009 - May 2010

  Telesales Specialist
• 

  Smart Sense Co. LTD

  Jul 2011 - now

  • Determinate Training Needs Analysis (TNA) and utilizes models such as (ADDIE) and prepare an annual training and development plan to achieve and enhance ever roles expected skills and efficiencies.• Develop a Learning Management System (LMS) and execute updates to support the E-learning and development process. • Participate in measuring a measurable (ROTI).• Engage as a public speaker at Events, conferences, and product launches.• Organize events that involve motivational activities, teambuilding enhance loyalty decrease Turn-Over Rate.• Design that aligns with the company's work nature (Soft skills - Sales Skills - Management Skills). Show less

  • Learning and Development Consultant

    Jan 2019 - now

  • Senior Training Instructor

    Mar 2016 - Jan 2019

  • Field Sales Trainer

    May 2014 - Mar 2016

  • Super Visitor

    Dec 2012 - May 2014

  • Sales Representative

    Jul 2011 - Dec 2012