Jawaad Hussain

Experience

• 

  ISS A/S

  Jun 2012 - Dec 2012

  Stationsvärd
• 

  Stockholmståg

  Dec 2012 - Dec 2016

  Station agent

  Sold tickets, provided firsthand information to my customers also gave first class service.

• 

  MTR Nordic

  Dec 2016 - Mar 2024

  Working as a station manager at MTR Nordic, my responsibilities are not limited to the group which falls into my responsibility. I work with other departments in an agile environment to streamline the workflow. That being said, My main responsibilities are to work towards KPI's follow the rule structure, and hold annual workplace meets. Keywords: Coaching, On-Call, leadership, motivation, followups. Same as stations manager but without the responsibility of leadership of a group. Sold tickets, informed customers and provided the best service I could

  • Stations manager

    Oct 2017 - Mar 2024

  • On-Call stations manager

    Apr 2018 - Nov 2018

  • Station agent

    Dec 2016 - Sept 2017
• 

  SJ Stockholmståg

  Mar 2024 - now

  Gruppchef Station Nord