Vasiliki Melina Chatzitheodoridi

Experience

• 

  To Greki Guesthouse

  Jan 2017 - Sept 2017

  Receptionist & Guest Services

  Part-time receptionist role. Main responsibility was to be the main focal point for customers and ensure the customer experience was first class.Responsibilities included:- Greeting guests, assessing needs, and offering assistance- Answering the telephone using the correct etiquette- Managing guests' requests and taking corrective action- Responsible for taking and processing bookings- Responding to emails and inquiries

• 

  Hotel Arts Barcelona

  Mar 2019 - Jan 2019

  Food And Beverage Intern

  Full-time F&B role. The main focus was to deliver outstanding service both in the bar and in other departments. Working as a key team member to ensure a high degree of professionalism was delivered.Responsibilities included:- Guiding guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients- Upselling and achieving daily revenue goals- Communicating and collaborating with kitchen staff to ensure high food quality and consistency- Conducting training for the new staff while motivating current staff to maintain cohesiveness- Taking and processing food orders and payments Voir moins

• 

  The Student Hotel

  Jan 2021 - Jan 2021

  Treasury Operations Intern

  Full-time Treasury role. This role required a high level of coordination and to ensure the financial oversight was always accurate.Responsibilities included:- Preparing and submitting utilization requests for bank loans- Supporting recurring internal funding requests- Reconciling and following-up on interests, bank commissions and bank notices bookings- Controlling and following-up construction projects with different stakeholders- Working closely with the senior management team, ensuring that all details about projects and specific requirements were communicated effectively Voir moins

• 

  Four Seasons Hotels and Resorts

  Jan 2023 - now

  • Manager in Training (MIT) Food and Beverage

    Jan 2025 - now

  • Food And Beverage Supervisor

    Jan 2024 - Jan 2025

  • Food And Beverage Supervisor

    Nov 2023 - Mar 2024

  • Front Desk Receptionist

    Jan 2023 - Nov 2023