Michael Roberts

Experience

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  Educational Service District 123

  Sept 1994 - Jun 2000

  Network Specialist

  Responsible for the establishment and maintenance of stable network environments for multiple districts and agencies when the use of networks and the internet was in its infancy. Responsible for the support of the staff and networks of ESD105 and ESD123, including backbone, servers, workstations and end-user support.* Project Management of network infrastructure build-out for multiple districts within the ESD105 and ESD123 regions. Responsible for cost analysis, development of specifications and bid documentation, coordination of vendors, oversight of installation, and acceptance of work.* Initiated planning and implementation of first time networks for 25% of the districts in ESD105 region. Established installation and support through the Network Services Coop.* Supported over 100 staff and two agency networks with a total of 0.5 FTE Show less

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  Educational Service District 105

  Jul 2000 - Jun 2007

  Network Services Supervisor

  Direct two technology and one support staff in providing services to over 40 school districts, 100 ESD105 staff through Network Services, ASP support (data processing), and K-20 (data and video) support for ESD105. Responsible for end-user support, general maintenance, support, and procurement of computing technology for ESD105.* Direct and lead the efforts of technical staff in the Network Services co-op to provide consistent and reliable support to districts procuring technology support Services. Consult and strategize with school district administrators, and ESD105 Fiscal department to develop solutions to meet district needs.* Provide technical and confidential investigative services to districts in regards to a variety of issues involving inappropriate use of school, and/or Internet resources.* Interface with ESD105 administrative staff regarding technology standards, implementation of new and replacement technology, and budgetary planning for the needs and support of technology for ESD105* Lead and coordinate the work of K-20 support staff in providing responsive diagnostic support, technology tools, and the fulfillment of service requests from the 24 participating school districts in our region.* Consistent monitoring of Network Services co-op and K-20 budgets to verify expenditures are in line with planned expenses. Show less

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  Mabton School District

  Jul 2007 - Apr 2013

  Director of Technology Services

  Responsible for all aspects of technology for Mabton School District, its staff, and its students; including phone systems, Internet connectivity, Network and Internet security, Server Management, AD User account management, Technology Budget Management and oversight or management of many technology oriented grants.Participate in the district Administrative Leadership Team (ALT) and School Board meetings. Present data on technology planning, budget, emerging technologies, sponsor revisions to or relevant new polices for School Board review and adoption as requested by Superintendent.Manage and Maintain District Technology resources including: VoIP system; Telecom circuits and lines; Internet (K-20) connection; Network / Internet Security; Servers / (AD); Video Conferencing; network infrastructure; and power management.Project Manager for $486K USDA grant that involves the partnership and collaboration of three School Districts in the areas of Distance Learning and Telemedicine.Project Manager for an $875K E-Rate supported infrastructure / Service upgrade that resulted in a 10Gb fiber backbone to all buildings, and layer-3 switching upgrade in all MDF / IDF’s. Services include: VoIP system; Digital Media system; Exchange 2007 email; other E-Rate eligible servers (DHCP, DNS, Terminal, Backup). o Extensive RFP management (Creation, Evaluation, documentation) o Project required extensive vendor coordination as the implementation required a strict sequence of service installations.Manage E-Rate application process including annual applications, RFP’s, vendor scoring, awards, and contracts.District representation at local, regional, and State level meetings as relevant to K-12, including, Cooperative Advisory Boards, K-20 Network Operations (Data and Video)Responsible for data backup and recovery, including a new Email Archive system.Responsible for the coordination and management of the District Technology Committee. Show less

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  Greater Columbia Behavioral Health

  May 2013 - Aug 2017

  IS Manager

  Recruited to establish stability for the IS team and to provide guidance and direction in all IT/IS functions for GCBH. Publicly represent GCBH at state level IT/IS functions and provide guidance and support to our member providers in all areas of IS/IT. Provide project management for GCBH IT/IS functions. Provide overall IS/IT support and guidance to GCBH by utilizing and developing the skillsets of the IS Team.Key / Selected Achievements:• Establish budgetary sub-allocations for the IS biennium budget. Manage and authorize all IS procurements.• Perform Complete IT Inventory Catalog, matching items to Property numbers, Purchase Orders, and establishing an overall IT inventory value. • Participate in annual audits of GCBH where the focus is on our dataprocessing and warehousing environment. This includes responding to all queries and providing supporting documentation.• Re-Establish annual IS auditing process for all our providers. • Complete review and update of all IS and Security Policies, including a complete re-write of the Business Continuity / Disaster Recovery Plan• Provide a comprehensive Technology Replacement proposal based on current business process flows, best practices within the IT Industry, and leveraging skill sets of the IS Team. Show less

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  Energy Northwest

  Aug 2017 - Jun 2018

  Project Manager

  Augmented staff providing project management for IT based projects at Energy Northwest. Values of assigned projects range from $20K to $1.5M with complexities ranging from initial / planning phase, to full range of planning, design, implementation and closure. Focal areas of projects include, Cyber Security, Plant-wide Digital Signage, Emergency Response System, and virtualization of Email Security Appliances. Projects require coordination and management of internal and external resources. Core work values focus on providing effective project management in a highly structured, policy driven environment.Key / Selected Achievements:• Exercise strong collaboration, guidance, and analysis to enable successful transition of a project due to a major scope change. Process include active engagement of stakeholders and the governing committee (ITPRC) that has oversight of all IT projects at Energy Northwest. Project continues to make steady, on-time and on budget progress toward completion by end of FY18.• Build, update, and maintain core documentation (Project Plans, Project Schedules, Risk Registers, and Spend Plans) for three of four assigned projects. Provide updates and maintenance on fourth project that was transferred to me.• Develop and receive approval on Project Schedules and Spend Plans for four FY19 projects.• Gained appropriate enhanced security clearance to enable work in restricted areas. Show less

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  Swinomish Indian Tribal Community

  Jun 2019 - Jun 2020

  Director of InformationTechnology
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  Ben Franklin Transit

  Jul 2020 - Jun 2023

  Information Technology Manager
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  Columbia Basin College

  Jun 2023 - now

  Director for Technology Services