Mukesh Narula

Mukesh Narula

Sr. Trainer

Followers of Mukesh Narula2000 followers
location of Mukesh NarulaBhopal, Madhya Pradesh, India

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  • Timeline

  • Skills

    Crm
    Training
    Business development
    Team management
    Management
    Soft skills
    Leadership
    Sales
    Operations management
    Vendor management
    Recruiting
    Team building
    Microsoft office
    Talent acquisition
    Project management
    Market analysis
    Ccna
    Strategic planning
    Customer service
    Market research
    Business strategy
    Telecommunications
    Hr policies
    Human resources
    Performance management
    Team leadership
    Networking
    Employee relations
    Consulting
    Event management
    Key account management
    Marketing communications
    Time management
    Teamwork
    Mis
    Leadership development
    Product development
    Coaching
    System administration
    Analysis
    Marketing strategy
    Project planning
    Marketing
    New business development
    Pre sales
    Business analysis
    Negotiation
    Change management
    Sales management
    Organizational development
  • About me

    Education Management, Service Delivery & Operation Management

  • Education

    • Dr. B R A University Agra

      -
      Master of Business Administration (M.B.A.)
    • Dr. BRA University Agra

      -
      Bachelor's Degree
    • St. Xavier's College, Ranchi

      -
    • TATA Unisys Ltd.

      -
  • Experience

    • STG Education

      May 1998 - Jun 1999
      Sr. Trainer
    • SSi Education

      Jun 1999 - Aug 2000

      The job profile includes:Training of Languages, database, Web designing Softwares to students, corporate and Individual Professionals at the centre.

      • Center Head

        Jun 1999 - Aug 2000
      • Senior Software Trainer

        Jun 1999 - Aug 2000
    • Thomson Prometric Center

      Aug 2000 - Sept 2004
      Test Center Administrator
    • Agra

      Aug 2000 - Sept 2004
      Centre Head

      The job profile includes:Started the Centre. Overall operation management. Analyst/Programmer of Software Cell of Keshav Kiran Software Institute (KKSI). Developed Softwares for Local Hospitals, Hotels at Agra and overseas client like PAT KRUGER Middle East - A Top Company in crane industry, Weight Station management for Dubai Police etc.Training to Engg. Students for their hi-end IT Courses.Increase the business volume of the company by innovative strategies.

    • HCL Learning

      Nov 2006 - Jun 2007
      Centre Manager

      The job profile includes: Responsibility to check Quality training to the students and professionals. Increase the business volume of the company by innovative marketing strategy.Day to day Centre Operation Management Personality development sessions for Engineering students and corporate Clients.Industry Ready IT-Training of engineering students for software like Oracle, Dot Net, ASP.Net, SQL Server.

    • HCL Infosystems Ltd.

      Jun 2007 - Nov 2011

      Managing Service Delivery and operations of 30 Institutional Alliances and 58 Retail Centre across North(Jammu & Kashmir, Punjab, Haryana, Himachal Pradesh, Rajasthan, Uttaranchal, Uttar Pradesh, Madhya Pradesh Punjab and Himachal Pradesh). Managing 83 Institution Alliance across country. The profile includes Pre-Sales, Training Management, Client Management, Project Management, Product development as per the client requirement, Business Development from existing and New clients.

      • Zonal Head North - Institutional Alliances based at Noida

        Oct 2010 - Nov 2011
      • Delivery Head Institutional Alliances based at Noida

        Jun 2007 - Sept 2010
    • LNCT Group of Colleges

      Feb 2012 - now
      Head-IT Infra, Trainings(IT and Soft Skills),Student Welfare,III Cell & Microsoft Innovation Centre

      The Profile Includes :1. Interaction with Industries and extracting the benefits for students as well as Institution.2. Technical (IT) and Soft Skills Trainings (GD, PI and PD) for Engineering and Management Students. 3. Student Welfare Activities/events for their overall development throughout the academic year.4. All activities of Microsoft Innovation Center (MIC)5. Finishing School Training including Soft Skills,Corporate Culture and Behavioural Training to final year Students6. Organizing All Technical and Non Technical Events in the Campus as Event Manager7. Managing and Maintaining complete IT Infrastructure,Equipments and Networking8. Brand Development/Promotion by Web Site and Social Media traffic growth and maintaining the Institution Web site and Social Media page(s), Group(s).9. Generating Revenue by utilising the existing infra of Campus in various way Show less

  • Licenses & Certifications

    • ITIL V3 Foundation Examination

      Exin
    • MCP (Microsoft Certified Professional)

      Microsoft Corporation
  • Honors & Awards

    • Awarded to Mukesh Narula
      Excellence in Institution Alliance Award HCL Infosystems Ltd. Dec 2011
    • Awarded to Mukesh Narula
      Outstanding and dedicated service in delivery award HCL Infosystems Ltd. Mar 2010
    • Awarded to Mukesh Narula
      Excellence in Delivery Process Award HCL Infosystems Ltd. Sep 2009
    • Awarded to Mukesh Narula
      Excellence in Pre-sales & Delivery Award HCL Infosystems Ltd. Jun 2008
  • Volunteer Experience

    • Event Organizer

      Issued by HCL Infosystems Ltd.
      HCL Infosystems Ltd.Associated with Mukesh Narula