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Faye E. Y.

Faye E. Y.

Field Technician/Lab Technician

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location of Faye E. Y.New York City Metropolitan Area

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  • Timeline

  • About me

    Manager, Workshop Digital Solutions at Volvo Car USA

  • Education

    • International Culinary Center

      2007 - 2007
      Grand Diplôme Professional Pastry Arts

    • Ira A. Fulton Schools of Engineering at Arizona State University

      2018 - 2018
      Bachelor of Engineering - BE Engineering/Industrial Management

    • SUNY Adirondack

      2004 - 2004
      Associate of Arts - AA Humanities/Humanistic Studies

  • Experience

    • Black Drake Consulting

      Mar 2004 - Mar 2007
      Field Technician/Lab Technician

      Cultural Resource Management (CRM) in NYS performing initial archaeological surveys of lands as well as field work based on initial identification of resources present. Identify and catalog soils located in the area to help understand land usage. Collect, identify, and catalog various cultural material found. Data entry, research, report compilation and writing.

    • Eileen's Special Cheesecake

      Oct 2007 - Jun 2010
      Bakery Assistant

    • AMYS BREAD

      Oct 2007 - Oct 2008
      Overnight Baker

    • Starbucks

      Aug 2011 - Oct 2012
      Barista

    • Volvo Car USA, LLC

      Nov 2012 - Jan 2017

      Digital support for customers, Support Site Content Manager, Product Specialist

      • Senior Digital Representative

        Mar 2016 - Jan 2017

      • Customer Care Representative

        Jun 2013 - Mar 2016

      • New Car Product Specialist

        Nov 2012 - Jun 2013

    • Volvo Car USA

      Feb 2017 - now

      • Manager Workshop Digital Solutions

        Nov 2021 - now

      • Aftersales Business Development, Customer Retention

        Jan 2021 - now

      • Salesforce Product Owner

        Jun 2019 - Jan 2021

      • Digital Support Manager

        Feb 2017 - Jun 2019

  • Licenses & Certifications