Guilherme Teixeira Dos Santos

Guilherme Teixeira Dos Santos

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location of Guilherme Teixeira Dos SantosLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    IT Business Analyst at Celfocus | Certified ScrumMaster® | Certified Scrum Product Owner®

  • Education

    • Instituto Superior Técnico

      2003 - 2010
      Master's degree Engenharia Electrotécnica e de Computadores
  • Experience

    • Everis

      Jan 2011 - Aug 2019

      April 2019 – August 2019:▪ Lead Functional Analyst at an International Integration Project; - Main technologies used: Microsoft Word, Excel and PowerPoint;January 2019 – March 2019:▪ Business Analyst for a Tolling and Mobility Services Platform Developer; - Main technologies used: Atlassian JIRA and Confluence; Pentaho; MySQL; Apache Kafka; Java; JHipster;July 2018 – December 2018:▪ Project Management Office for a key player in the energy and utilities sector; - Work developed in coordination with the PM Office Manager. - Main technologies used: ServiceNow; Microsoft Excel, Powerpoint and Sharepoint; JIRA; September 2016 – June 2018:▪ Project Manager, Application Owner and Systems Analyst for a key player in the energy and utilities sector; - Was the main responsible for the Portuguese Energy Forecast and Stock Management System (Commercial Applications Area). - Main technologies used: Informatica Powercenter; Oracle DB / WebLogic and PL/SQL; Java and SAP Business Objects; Show less January 2016 – August 2016:▪ Systems Analyst for a key player in the energy and utilities sector;- Work developed during the last 6 months of the project implementing the Portuguese Energy Forecast and Stock Management System.- Main technologies used: Oracle DB and PL/SQL; SAP Business Objects;October 2012 – December 2015:▪ Team Leader and Analyst for a key player in the banking sector;- Executing, in collaboration with business users, the quality assurance process for an e-Banking’s Platform software features (homebanking, mobile banking, apps, SMS, contact center, IVR and backoffice).- Main technologies used: Compuware Changepoint; Microsoft Word, Excel and PowerPoint;May 2011 – October 2012:▪ Team Leader and Analyst for a key player in the financial sector;- Executing the Quality Assurance Process for several critical applications and systems (e.g. SEPA CT; ATM Network; POS Network; Card Management Platform).- Main technologies used: JIRA; IBM Mainframe; OpenWay WAY4; ISO 8583; Microsoft Word, Excel and PowerPoint;January 2011 – May 2011:▪ Analyst for a key player in the banking sector;- Work developed in a team that executed the Service Level Management Process for the supervision of critical services - both centralized and distributed.- Main technologies used: IBM Cognos; CA Service Desk; Microsoft Word, Excel and PowerPoint; ITIL V3; Show less

      • Senior Consultant

        Jun 2017 - Aug 2019
      • Consultant

        Jan 2011 - May 2017
    • AskBlue

      Aug 2019 - Feb 2021
      Business Analyst

      September 2020 – February 2021:▪ Functional Analyst for a key player in the Portuguese banking sector;- Main technologies used: Jira; Microsoft Word, Excel and PowerPoint;February 2020 – June 2020:▪ Business Analyst at a Healthcare Market Research multinational company;- Main technologies used: XLCubed; Microsoft SQL Server, Word, Excel and PowerPoint;August 2019 – January 2020:▪ Project Manager and Business Analyst at a Healthcare Market Research multinational company;- Main technologies used: XLCubed; Microsoft Project, Word, Excel and PowerPoint; Show less

    • Neotalent

      Feb 2021 - now
      Senior Professional

      April 2022 – Present:▪ E2E Design @ Celfocus for a key International player in the Telecom sector;- Architecture: microservices; catalog, event-driven; REST APIs following TMF OpenAPI integration standards;- Main tools used: Atlassian Jira; Swagger; Microsoft Word, Excel; Visual Studio Code (UML Diagrams); Figma;February 2021 – March 2022:▪ Functional Analyst @ Celfocus for a key International player in the Telecom sector;- Architecture: microservices; catalog, event-driven; REST APIs following TMF OpenAPI integration standards;- Main tools used: Atlassian Jira & Confluence; Postman; Swagger; Microsoft Excel; MobaXTerm; Show less

  • Licenses & Certifications

    • ITIL v3 Foundation Level

      EXIN
      Jul 2011
    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Nov 2020
      View certificate certificate
    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Oct 2020
      View certificate certificate