Ronald Lessard

Experience

• 

  IBM

  Jun 2000 - Apr 2024

  • Collaborated with Finance to analyze results of operations, generate management reporting, and develop detailed financial analysis and targets in support of Fall Plan and Forecast cycles.• Led weekly cadence with Corporate Finance and Domain Leaders and ensured execution of roadmap actions resulting in $11.7M in savings, exceeding corporate objectives by $1.7M.• Redesigned, Transformed, and Automated manual financial processes spanning multiple organizations, generating significant savings through reduced cycle time, labor costs, and greater process efficiency.• Tracked, analyzed, and reported Infrastructure costs by domain area, worked closely with IT Operations to manage overall costs and executed reductions of $3.1M (24%).• Served as Data PMO Co-leader for IBM's SAP/Adobe/Salesforce transformation project, overseeing Client, Contact, Product, Governance, Privacy, Change Management workflow teams. Show less • Collaborated with Corporate Controls & Compliance to enhance controls posture for 360 Insurance Verification, Billing, and Delivery Managers, for onboarding, offboarding, systems access, and claiming.• Developed a central governance system with services vendors to improve IBM asset recovery rates during the annual inventory process.• Educated Project Delivery Managers on IBM Process Controls Compliance Processes and mentored them in how to identify, document, and fix exposures within a HIPAA-regulated controls environment. Show less • Developed and managed project governance, meeting cadence, forecast, and actual financials for a $200M client contract, collaborating with project executives, delivery managers, and technical SMEs.• Analyzed client sales volumes, forecasted project resource requirements based on client demand interlock, and owned a complex volume-based commercial pricing model for executive negotiations.• Worked closely with Project Executives on daily analysis and reporting of actual versus client committed volumes, progress against milestones, and measurement of contractual SLAs (KPIs & CPIs). Show less • Managed Global Operations of a $500M+ business consulting services unit, driving strategic initiatives to build a Global CoC, oversight of talent development plan execution, achieving 5% annual HC growth.• Led regular cadence with the service line, practice, and geography leaders to identify and execute growth opportunities, resulting in an average annual growth of 15% in signings and 9% in revenues.• Coordinated education sessions around emerging Business Transformation offerings to educate our practitioner community and empower accelerated signings and revenue growth. Show less • Generated detailed market analysis and lessons learned around wins and losses across CPS and its Finance, T&E and Procurement BPO for practice executives and sellers • Collaborated with CPS and practice executives to generate and execute corrective actions which increased our competitiveness and helped increase market win rates.• Directed a team of market analysts with responsibility for providing collateral and tactical support for key pipeline deals, analysis of Third Party thought leadership and competitor benchmarking Show less • Led and mentored a team of Finance BPO Market Analysts responsible for analysis of Third-Party Analyst reporting, competitor analysis and strategic pipeline deals support• Generated analysis of the Finance BPO market on a Quarterly basis for Finance Practice and IOT Executives in support of market strategy, planning and competitiveness initiatives • Benchmarked competitiveness of our offerings against competitors in support of sellers and interlocked with Third Party Analysts in justifying our ranking as a market leader Show less • Collaborated with Transformation Consultants, SME’s, and product line leaders to generate business plans and analysis in support of financial systems and process outsourcing. • Developed complex cost and value calculation tools for use by S&D in the field to run solution price and cost sensitivity analyses, which helped preserve profitability and improve responsiveness. • Provided business line portfolio analysis for executive stakeholders to determine payback and profitability in support of strategic plan and investment decisions Show less • Held overall responsibility for financial oversight of IBM investments in developing new market leading ASIC technologies and drove compliance with the CHQ approval process. • Collaborated with ASIC Product Development Team leaders and developed investment case financial projections for corporate reviews, sensitivity modeling and ensured integrity within investment case inputs.• Developed and managed market competitive ASIC price lines which maximized IBMs profitability against foundry and COT price models and met or exceeded investment case ROI. Show less • Managed pricing for all Cisco Systems ASIC projects, including complex Customer Owned Technology, Quarterly pricing, and other complex methodologies. • Integral member of the Cisco Account Team, collaborated closely with business line and finance executives to balance IBM Corporate profit and account penetration objectives • Collaborated with the Cisco Program Manager to produce best possible and most profitable responses to Cisco requests and expedited executive reviews for rapid response to the client Show less • Collaborated with Microelectronics Subject Matter Experts and IT Managers to drive design, development and deployment of web-based pricing and costing tools.• Coordinated upgrades, new releases, user testing and deployments with programmers. Facilitated onboarding and training of IBM Sales and Distribution users in the field. • Maintained overall responsibility for integrity of pricing tools data, functionality and execution of fixes and enhancements with programmers in support of tool operations Show less • Owned and managed IBM Microelectronics price lines for Standard Products and PowerPC microprocessors, held quarterly executive reviews and proposed market price line positioning as necessitated by market activity and competitive initiatives • Provided pricing and financial support for the IBM Initial Product Development Process for new Standard products by developing business cases, generating profitability models, and ensured audit compliance within IBM CHQ pricing delegations. • Coordinated price releases to IBM field representatives through various sales and distribution channels, updated SAP with new, revised, and special bid price lines.` Show less

  • Finance & Operations Manager

    Oct 2022 - Apr 2024

  • Controls & Compliance Focal

    Jul 2021 - Sept 2022

  • Business Operations Manager

    Dec 2020 - Jun 2021

  • Global Operations Leader

    Jan 2019 - Dec 2020

  • Business Process Services Market Analysis Manager

    Sept 2015 - Dec 2018

  • Market Research & Analysis Manager, Finance & Accounting

    Apr 2009 - Aug 2015

  • Finance BPO Business Analyst

    Jan 2007 - Mar 2009

  • Senior Financial Analyst - ASIC Investment Pricer

    Sept 2005 - Dec 2006

  • Mid-Level Financial Analyst - Cisco Semiconductor Pricer

    Jan 2003 - Aug 2005

  • Associate Project Manager

    Nov 2001 - Dec 2002

  • Financial Analyst - IBM PowerPC Standard Products Pricer

    Jun 2000 - Oct 2001