Ramos Alice

Experience

• 

  Universidade Eduardo Mondlane

  Jul 1995 - now

  Responsibly of company salary process.

  • Salary Processing Manager

    May 1997 - now

  • Salary System Administrator

    Jul 1995 - now
• 

  Mcel

  Jan 2000 - now

  Network Controller
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  Vodacom Mozambique

  Apr 2004 - now

  • Coordinate and acceptance of all new monitor systems (Radio Commander, NetAct, GreenC, M2000, U2000, Optima, NetBotz, P3- VMCC RAT, Citrix solution…)• Sure online backup and offline backup on monitoring system;• Install new points of P3 in Mozambique (P3 is system used for data test cases in customer perspective;• Created necessary views on systems as needed by NMC team;• Configuration and announcement of new sites;• Site audit on NMC systems to make sure that all are synchronized;• Coordinate the installation and upgrade of all NMC system;• Creation and update OSS and CM procedures;• Make sure that all NMC systems are running normally -check all functionality (disc space, process, memory, licenses, connections…)• First line support to all Network controllers;• Investigation of new solutions to make easy the network monitoring and fault escalations;• Prepared, coordinate/do small trainings or system overview to staff on new products (new systems or system upgrades). • Created and monitor users and relative access on NMC system (NetAct, GreenC, M2000, U2000, Citrix solution…) Show less

  • NMC specialist

    Apr 2004 - now

  • NMC-OSS Specialist

    Apr 2004 - now

  • Network Controller & Statistic and availability Reports Responsible

    Apr 2004 - now
• 

  ELTRA Micro

  Mar 2024 - now

  Administrative Manager