Brad Young

Experience

• 

  Exel

  Nov 1997 - Apr 2011

  Advanced through various roles and increasing responsibilities to implement and manage operations across accounts, customers, and offices representing $225 million in transportation revenue, directing up to 45 staff members.

  • Vice President - Customer Solutions and Services

    Nov 2007 - Apr 2011

  • Various Operation Roles

    Nov 1997 - Nov 2007
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  MODE Transportation

  Apr 2011 - Jul 2020

  Executed wide range of COO responsibilities, covering areas such as technology strategy and delivery, operations, customer success, solution design and delivery, pricing, and carrier management across a network of 105 agent offices; Staff included 6 direct reports and 70 resources. • Achieved gain of $155 million for Hub Group inc. and shareholders through execution of sale and divesture of division to PE firm for a price of $238.5 million. Key member of management team responsible for strategy and go forward of technology, managed transportation product, and customer support teams.• Contributed to company growth to $31 million in ebitda over 7 year period by implementing and managing applications that provided engine for MODE’s technology platform: MercuryGate TMS and Optimization Engine, IES Ocean and Air platform, and 2Ship Parcel TMS.• Secured and operated a $325 million freight management account; over a 2-year period the team reduced transportation expenses by $32 million, secured $12 million of spot transportation business and generated $2.5 million in management revenue. Outcome achieved through the implementation and execution of the MercuryGate TMS and optimization platform in 12 distribution centers and 1100 branches and the creation of a transportation management team to execute operations.• Increased customer satisfaction and retention to 100% by delivering business insights across a $1.2 billion freight network through the development and implementation of an enterprise data warehouse solution and SiSense analytics visualization tool across 4 data sources, 105 agent offices, and 250 customers.• Launched $4 million project that created and leveraged data science practice and external development team to design, build and implement custom software application and machine learning models to utilize data science across pricing and capacity to assist operations executing truckload freight realize improved margins and increased spot load win rates. Show less Managed development, implementation, and delivery of strategic roadmap and technology for $1.2 billion network across five transportation modes resulting in improved business insight and enhanced capabilities across MODE’s customer, carrier, and operations network. Impacted Customer retention and satisfaction of Agents through delivery of support services covering pricing, carrier management, and solution delivery.• Played integral role in successfully executing divestiture / transition from one matrixed organization (DHL) to another matrixed organization (Hub Group), achieving business growth and successful second outcome. • Contributed to increase in EBITDA run rate from $12M to $31M annually across a seven-year timeframe by leading initiative to identify, implement, and utilize MercuryGate’s transportation management system to execute IM, TL, and LTL across 105 agent offices and 250 customers; Stakeholders (agents, customers, and carriers) benefitted from increased visibility across the organization’s transportation network allowing them to drive margin improvement, increase new business wins and better utilize carrier capacity.• Drove growth of revenue from $25 million to $120 million in international freight across eight operations offices over a period of 5 years by improving organizational capabilities for executing ocean and air freight through the implementation of the IES (Descartes) operating system.• Scaled Less-Than-Truckload (LTL) product for Mode from a $20 million business across four offices to a $130 million business across 15 offices over a 4-year period by implementing customer facing technology and pricing solutions for agents and support teams.• Spearheaded the development, sale, and implementation of a $45M import supplier management program for At Home Stores to efficiently manage the ordering process for overseas suppliers in Southeast Asia and operational execution of 12k TEUs annually. Show less

  • Senior Vice President, Innovation and Customer Solutions

    Oct 2018 - Jul 2020

  • Vice President - Customer Solutions and Services

    Apr 2011 - Sept 2018
• 

  Third Axiom Solutions

  Nov 2020 - Apr 2023

  Principal, Revenue Operations

  Third Axiom is a SaaS provider that delivers a decision intelligence platform built on business intelligence, data science, and AI specifically focused on the transportation and logistics industry. Investor and first hire responsible for brand development, demand generation, and lead nurturing along with content, digital, and event marketing. As potential customers engaged, executed sales process from initial qualification through demo to deal execution. Partnered with customers to ensure product adoption and usage, customer satisfaction, and provided avenue for product enhancements to drive revenue growth. Additionally collaborated with team to develop product roadmap, organize releases, prioritize opportunities to focus on, and create a fast-paced, innovative environment to operate in.• Defined and delivered customer requirements for the creation of the platform, Axiom-One, by establishing relationships and securing partnerships with 2 leading Third Party Logistics companies as pilot customers. Over a 6 month timefame deployed on site with subject matter experts to understand their technology stacks, organizational objectives, business pain points, and desired outcomes that became the basis of requirements, use cases, and product features.• Identified and targeted 12,000 potential customers across the transportation and logistics industry by building and executing a marketing strategy for Third Axiom covering demand generation, content creation, and marketing campaigns across industry conferences, podcasts, LinkedIn, and digital media.• Secured first 8 customers for Axiom-One product through development and execution of sales process across lead generation, qualification, discovery, demo, pricing, negotiation, and contract execution. Show less

• 

  NexStratus

  May 2024 - now

  EVP, Client Solutions

  NexStratus empowers organizations with intelligent decision-making through innovative AI-driven solutions. Our mission is to transform operations and drive sustainable growth. The ability for our clients to make quick, accurate, and strategic decisions is paramount. DecisionSense™ and DecisionSenseAI™ empower organizations with the tools and insights needed to navigate complexity and drive success. By integrating behavioral science with AI, we provide a holistic approach that enhances human capabilities and fosters smarter, more effective decision-making. Show less